Boei
7.6#2 in sms chatbot softwareFrom $228 a yearAndroidiOSWebAPI
Visit| Fact | Boei | eesel AI for SMS |
|---|---|---|
| Channels | Website chat, WhatsApp, email, SMS, Telegram and other channels share one conversation history and inbox. | Eesel lists SMS, WhatsApp, Instagram, Facebook Messenger, live chat, email, helpdesks, Slack, Teams and browser extensions as deployment channels. |
| Company legal name | The service is operated by Ruby Foundry B.V., trading as Boei. | Crunchbase identifies the legal entity as eesel, Inc. |
| Documentation | Public resources include interactive API documentation, OpenAPI JSON/YAML, authentication guidance, webhooks documentation and installation guides. | The help center covers setup, integrations, concepts, FAQs and terminal-based operation, with Markdown pages and an index file. |
| Headquarters | Utrecht, Netherlands | Middletown, Delaware, United States |
| Languages | The chatbot is advertised as supporting more than 95 languages. | The SMS agent supports more than 80 languages and can detect a customer's language and reply in it. |
| Licence | The WordPress connector is explicitly described as open-source software, while the hosted Boei service is proprietary SaaS. | The terms prohibit reverse engineering, copying, modifying or creating derivative works of the product, consistent with a proprietary SaaS licence. |
| Rating on G2 | 4.7 out of 5 from 11 reviews. | 4.6 out of 5 from 20 reviews |
Boei suits small and mid-sized businesses, agencies, e-commerce teams and service teams that want customer conversations and workflow actions in one platform. It offers controls for teams that need to approve sensitive actions or take over conversations.
It suits teams that want automated replies to customer SMS messages based on existing support or business content. Teams that need language detection, configurable escalation, or knowledge-gap insights may also find it relevant.