Blitzz Visual Remote Assistance
7.8#1 in remote video support softwareFrom $19 a monthAndroidiOSWebAPI
VisitBlitzz Visual Remote Assistance vs Visual Assistance
Visual Assistance
7.0#4 in remote video support softwareFrom 800 NZD a yearAndroidiOSWebmacOS
VisitWhat both publish
| Fact | Blitzz Visual Remote Assistance | Visual Assistance |
|---|---|---|
| Intended users | Blitzz describes its users as contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. | The FAQ identifies businesses needing real-time visual communication for technical support, remote inspection or customer guidance as its intended users. |
| Security | Blitzz states that web traffic uses TLS, video and audio use NIST-approved AES 128-bit encryption, and stored data uses 256-bit AES-encrypted keys. | Video, audio and messages are encrypted in transit using industry-standard protocols. |
| Support | The Concierge pricing page says support is available through email and a knowledge base, while support SLAs can be discussed with Sales. | Support is available Monday to Friday, 9:00 AM to 5:00 PM (GMT+8), excluding public holidays, and aims to respond within one business day. |
Blitzz Visual Remote Assistance plans
- ScreenShare for Browser$19 a month
- ScreenShare Everywhere$25 a month
- BlitzzCam annual$39.99 a month
- BlitzzCam monthly$49.99 a month
- Concierge Professional$175 a month
- Inspect Professional$334 a month
Visual Assistance plans
- Business Plan (monthly billing)75 NZD a month
- Business Plan (annual billing)800 NZD a year
- Enterprise PlanPriced on request
Pick Blitzz Visual Remote Assistance if…
Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. It is relevant for teams that need guests to join visual support sessions without an app download.
Pick Visual Assistance if…
It suits businesses that need visual support for technical issues, remote inspections or customer guidance. Clients can join from a smartphone browser without downloading an app.