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BizPlus IVR vs Voicent

BizPlus IVR logo

BizPlus IVR

6.8#4 in interactive voice response softwareFrom ₹2,499 a month
WebAPISelf-hosted
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Voicent

8.2#1 in appointment reminder softwareFrom $163 a month
Free planAndroidiOSWebAPI
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What both publish

FactBizPlus IVRVoicent
DeploymentEnterprise pricing lists on-premise or private-cloud deployment, while the softphone runs in a browser.Voicent is offered as a hosted cloud service or as on-premise software that customers install and operate themselves.
HeadquartersPune, Maharashtra, IndiaMountain View, California, United States
IntegrationsListed connectors include BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk, WhatsApp Business, Google Sheets, webhooks and Power BI.The product advertises CRM integration, email/social/web integration, SIP trunks, PBX systems and Twilio through BYOS.

BizPlus IVR plans

  • Launch₹2,499 a month
  • Growth₹7,999 a month
  • Enterprise—

Voicent plans

  • FreeFree
  • Pay as you Go$19 a month
  • Starter$163 a month
  • Premium$499 a month
  • Enterprise$19,999 a month

Pick BizPlus IVR if…

BizPlus IVR suits teams that need configurable call routing, call recording, and caller self-service. Its integrations, dialling options, and deployment choices also address contact centres with differing operational requirements.

Pick Voicent if…

Voicent suits organizations that need automated voice, email or text outreach with call-center tools. Its browser-hosted service is an option for teams accessing it from different devices; on-premise users need Windows.

Charts they share