
BizPlus IVR
6.8#4 in interactive voice response softwareFrom ₹2,499 a monthWebAPISelf-hosted
Visit
| Fact | BizPlus IVR | Voicent |
|---|---|---|
| Deployment | Enterprise pricing lists on-premise or private-cloud deployment, while the softphone runs in a browser. | Voicent is offered as a hosted cloud service or as on-premise software that customers install and operate themselves. |
| Headquarters | Pune, Maharashtra, India | Mountain View, California, United States |
| Integrations | Listed connectors include BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk, WhatsApp Business, Google Sheets, webhooks and Power BI. | The product advertises CRM integration, email/social/web integration, SIP trunks, PBX systems and Twilio through BYOS. |
BizPlus IVR suits teams that need configurable call routing, call recording, and caller self-service. Its integrations, dialling options, and deployment choices also address contact centres with differing operational requirements.
Voicent suits organizations that need automated voice, email or text outreach with call-center tools. Its browser-hosted service is an option for teams accessing it from different devices; on-premise users need Windows.