Avaya Aura Contact Center vs Zoom Contact Center
| Avaya Aura Contact Center | Zoom Contact Center | |
|---|---|---|
| Free plan | No | |
| Paid from | $69/mo | |
| Platforms | api, Linux, self-hosted, Windows | Android, api, iOS, macOS, Web, Windows |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Digital channel scope | voice_plus_digital | omnichannel |
| Free plan | No | |
| IVR builder | Yes | |
| Workforce management | Yes |
Listed together in Best Call Center Software