AudioCodes Interaction Insights vs Smarsh Call Recording and Analytics
AudioCodes Interaction Insights
6.3 #3 in Call Recording Software
About AudioCodes Interaction InsightsSmarsh Call Recording and Analytics
6.4 #2 in Call Recording Software
About Smarsh Call Recording and Analytics| AudioCodes Interaction Insights | Smarsh Call Recording and Analytics | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Android, iOS |
| Call capture | both | both |
| Recording retention | 730 days | — |
| Call transcription | Yes | Yes |
| Searchable archive | Yes | Yes |
| Consent controls | Yes | Yes |
| AI call summaries | Yes | Yes |
| Mobile app | Yes | Yes |
Both are listed in Best Call Recording Software. On Everything Xiaomi, Smarsh Call Recording and Analytics scores higher on our published basis.