Atomicwork
6.5#5 in ai it agentsWeb
VisitAtomicwork vs Jira
What both publish
| Fact | Atomicwork | Jira |
|---|---|---|
| Compliance | The security page lists SOC 2 Type 1 and Type 2, ISO 42001, GDPR, HIPAA, CCPA, CSA STAR Level 1, ISO 27001/27017/27018/27701, Microsoft 365, and CASA for Google Apps. | Atlassian lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR in Jira's compliance program. |
| Headquarters | Palo Alto, California, United States | Sydney, Australia and San Francisco, California |
| Integrations | The integrations page lists tools including Microsoft Teams, Slack, Okta, Microsoft 365, Jira, Workday, Google Workspace, and ServiceNow. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Security | Atomicwork says each AI Coworker runs in a fresh isolated sandbox for each request and customer data is not used to train models. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | Professional includes email support during business hours, Business includes chat and email support with extended hours, and Enterprise includes 24×7 support, SLAs, uptime guarantees, and a dedicated Customer Success Manager. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Atomicwork plans
- Knowledge support$1 a month
- Access automation$2 a month
- Service resolution$3 a month
- Professional$25,000 a year
- BusinessPriced on request
- EnterprisePriced on request
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Pick Atomicwork if…
It suits IT teams seeking service desk automation and organizations extending employee support to HR and other departments. Its existing-instance option may suit teams already using ServiceNow or Atlassian Jira Service Management.
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling