Apache Answer
7.4#6 in customer community softwareFree planFree planWebAPILinuxmacOS
VisitApache Answer vs Salesforce Experience Cloud
Salesforce Experience Cloud
7.5#4 in customer community softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Apache Answer | Salesforce Experience Cloud |
|---|---|---|
| Founded | 2022 | 1999 |
| Public API | Apache Answer generates Swagger API documentation and exposes it from an instance at /swagger/index.html when enabled. | Salesforce publishes an Experience Cloud Connect REST API reference at version 67.0 with Experience Cloud site resources and an OpenAPI specification download. |
| Purpose | Apache Answer is a Q&A platform for building communities between users and teams, including community forums, help centers, and knowledge management platforms. | Experience Cloud creates branded digital experiences such as portals, help forums, support communities, and sites for customers, partners, and employees. |
Apache Answer plans
- Apache AnswerFree
Salesforce Experience Cloud plans
- Mobile Publisher for Experience Cloud (login)$2 a month
- Login Edition for Learners and Alumni$3.75 a month
- Employee Portal — Login$4 a month
- Login Edition for Partners$5 a month
- Mobile Publisher for Experience Cloud (member or employee)$5 a month
- Mobile Publisher for Experience Cloud$5 a month
Pick Apache Answer if…
Apache Answer suits teams and communities that want to host their own Q&A site, help center, or knowledge platform. It is aimed at administrators who need role management and customizable community tools.
Pick Salesforce Experience Cloud if…
Experience Cloud suits organizations building branded portals or community sites that draw on Salesforce data. Teams can choose visual tools or programmatic development, depending on how they want to build.