Andrea Helpdesk vs Deskpro
| Andrea Helpdesk | Deskpro | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | Yes |
| Paid from | Free | $39/mo |
| Open source | No | No |
| Platforms | api | Android, api, iOS, self-hosted, Web |
| Free plan | Yes | No |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Help center | Yes | Yes |
| Ticket automation | Yes | Yes |
| Customer portal | Yes | — |
| API access | Yes | Yes |
| Included agent seats | — | 5 |
Both are listed in Best Help Desk Software. On Everything Xiaomi, Deskpro scores higher on our published basis.