Amazon Lex
8.5#8 in chatbot builders$0.50 one-timeFree planAndroidiOSWebAPI
VisitAmazon Lex vs boost.ai
What both publish
| Fact | Amazon Lex | boost.ai |
|---|---|---|
| Free plan | No | No |
| Human handoff | Yes | Agents can hand conversations to human staff with the conversation context and transcript. |
| Purpose | Amazon Lex builds conversational interfaces for applications using natural language voice or chat. | boost.ai provides a conversational AI platform for automating customer service and internal support. |
Amazon Lex plans
- Text requestsFree
- Speech requestsFree
- AWS Free TierFree
- Speech requestFree
- Text requestFree
- Automated chatbot designer$0.50, paid once
boost.ai plans
No prices published.
Pick Amazon Lex if…
Lex suits builders creating voice or chat assistants for self-service, information, transactions, enterprise productivity, or device control. It may also fit teams that want to connect bots with AWS services or contact-center channels.
Pick boost.ai if…
It is aimed at enterprises automating customer service or internal support, particularly in financial services, insurance, telecommunications and the public sector. Teams needing voice and digital channels with human handoff may also consider it.