Alida
6.9#3 in customer experience management softwareAndroidiOSWebAPI
VisitAlida vs Glanceable
Glanceable
5.9#23 in customer experience management softwareFrom €19,000 a yearWebAPI
VisitWhat both publish
| Fact | Alida | Glanceable |
|---|---|---|
| Headquarters | LinkedIn lists Alida as headquartered in Toronto, Ontario, Canada. | Saint-Mandé, France |
| Hosting | Alida says its products run on AWS and that customer accounts, communities, and associated data are logically segregated in its multi-tenant platform. | Glanceable says customer data is hosted on Google Cloud data centers in Europe, without transfers outside the EU. |
| Integrations | The integrations catalog covers CRM, research, ITSM, HRIS, ecommerce, SSO, analytics, incentives, social, collaboration and storage systems, including Salesforce, Adobe, SAP, Tableau, Zendesk, Okta and HubSpot. | Named integrations include Slack, Microsoft Teams, Jira, Zendesk, Salesforce, HubSpot, Google Reviews, and Trustpilot. |
| Support | Technical support is offered Monday through Friday, generally 8 a.m. to 6 p.m. local time, through tickets or support email. | The maker says its team responds to contact inquiries within 48 business hours, and its plans include a dedicated Customer Success Manager. |
Alida plans
- Alida Enterprise Edition—
- Alida platform subscriptionPriced on request
- Alida subscriptionPriced on request
Glanceable plans
- Essential€19,000 a year
- Business€38,400 a year
- EnterprisePriced on request
Pick Alida if…
Alida is aimed at UX and product teams, researchers and research operations teams seeking customer feedback to inform product development, customer understanding or research governance. It supports mobile, web and API access.
Pick Glanceable if…
Glanceable is aimed at enterprise teams, including retail, e-commerce, automotive, banking and insurance, telecom, and hospitality organizations. It suits teams that need omnichannel feedback analysis, alerts, and coordinated action plans.