Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
Visit| Fact | Agentforce Contact Center | Voxjar |
|---|---|---|
| Company legal name | Crunchbase identifies the legal name as Salesforce, Inc. | Crunchbase identifies the legal name as Voxjar AI Tech, Inc. |
| Company size | LinkedIn lists Salesforce as a public company with 10,001+ employees. | LinkedIn lists a company size of 2–10 employees. |
| Founded | 1999 | LinkedIn lists Voxjar as founded in 2015. |
| Headquarters | San Francisco, California, United States | LinkedIn lists headquarters in Provo, Utah, United States. |
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Voxjar suits teams that want AI-assisted voice QA, call scoring, and coaching workflows. Its Enterprise plan is described for BPOs, agencies, and organizations with special requirements.