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Agentforce Contact Center vs Voxjar

Voxjar

7.5#4 in customer service qa softwareFrom $90 a month
Free planWebAPI
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What both publish

FactAgentforce Contact CenterVoxjar
Company legal nameCrunchbase identifies the legal name as Salesforce, Inc.Crunchbase identifies the legal name as Voxjar AI Tech, Inc.
Company sizeLinkedIn lists Salesforce as a public company with 10,001+ employees.LinkedIn lists a company size of 2–10 employees.
Founded1999LinkedIn lists Voxjar as founded in 2015.
HeadquartersSan Francisco, California, United StatesLinkedIn lists headquarters in Provo, Utah, United States.

Agentforce Contact Center plans

  • Agentforce Contact Center$125 a month
  • Agentforce Contact Center Plus$250 a month
  • Agentforce Contact Center Voice$75 a month
  • Workforce Management$50 a month

Voxjar plans

  • BasicsFree
  • QA Pro$90 a month
  • EnterprisePriced on request

Pick Agentforce Contact Center if…

It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.

Pick Voxjar if…

Voxjar suits teams that want AI-assisted voice QA, call scoring, and coaching workflows. Its Enterprise plan is described for BPOs, agencies, and organizations with special requirements.

Charts they share