Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs uContact
What both publish
| Fact | Agentforce Contact Center | uContact |
|---|---|---|
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | Newark, New Jersey, USA |
| Paid from | 75 | 59.99 |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
uContact plans
- Voice$59.99 a month
- Omni$84.99 a month
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick uContact if…
It suits contact center teams needing inbound and outbound voice tools, with an Omni option for teams that also need a unified inbox and workforce management. It is available on web and mobile platforms.