Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs Talkdesk Workforce Management
Talkdesk Workforce Management
6.3#8 in customer service qa softwareFrom $165 a monthAndroidiOSWeb
VisitWhat both publish
| Fact | Agentforce Contact Center | Talkdesk Workforce Management |
|---|---|---|
| Founded | 1999 | 2011 |
| Headquarters | San Francisco, California, United States | Palo Alto, California, United States |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
Talkdesk Workforce Management plans
- Elite$165 a month
- Industry Experience Clouds$225 a month
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick Talkdesk Workforce Management if…
You want what its maker publishes above — check its page for the details.