Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs RingCentral RingCX
RingCentral RingCX
7.5#29 in call center softwareFrom $65 a monthWebAPImacOSWindows
VisitWhat both publish
| Fact | Agentforce Contact Center | RingCentral RingCX |
|---|---|---|
| Founded | 1999 | 1999 |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | Belmont, California, United States |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
RingCentral RingCX plans
- RingCX$65 a month
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick RingCentral RingCX if…
RingCX suits contact center teams that handle voice and digital interactions and want workforce-management and AI-assistance tools. Teams should be prepared to use it with a RingEX account.