Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs Oryx QA
What both publish
| Fact | Agentforce Contact Center | Oryx QA |
|---|---|---|
| Compliance | Salesforce states Agentforce maintains SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, IRAP and FedRAMP High attestations. | Oryx’s security page lists GDPR, CCPA, SOC 2 Type II, ISO 27001, and HIPAA where applicable among its compliance standards. |
| Headquarters | San Francisco, California, United States | Dubai, UAE |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
Oryx QA plans
No prices published.
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick Oryx QA if…
Oryx QA is designed for modern contact centers managing call quality. It may suit teams seeking interaction scoring, compliance monitoring, agent analytics, and scheduled reporting.