Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs Natterbox
What both publish
| Fact | Agentforce Contact Center | Natterbox |
|---|---|---|
| Founded | 1999 | 2009 |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | London, UK |
| Paid from | 75 | 82 |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
Natterbox plans
- Pro$82 a month
- Premium$146 a month
- EnterprisePriced on request
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick Natterbox if…
Natterbox suits organizations using Salesforce that need contact-center calling and communications across voice and messaging channels. It may also suit teams wanting AI Assistants with human escalation and call data recorded in Salesforce.