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Agentforce Contact Center vs Microsoft Dynamics 365 Human Resources Recruiting

What both publish

FactAgentforce Contact CenterMicrosoft Dynamics 365 Human Resources Recruiting
Founded19991975
HeadquartersSan Francisco, California, United StatesRedmond, Washington, USA

Agentforce Contact Center plans

  • Agentforce Contact Center$125 a month
  • Agentforce Contact Center Plus$250 a month
  • Agentforce Contact Center Voice$75 a month
  • Workforce Management$50 a month

Microsoft Dynamics 365 Human Resources Recruiting plans

  • Dynamics 365 Human Resources Self Service$4 a month
  • Dynamics 365 Sales free trialPriced on request
  • Dynamics 365 Sales Professional$65 a month
  • Dynamics 365 Human Resources$135 a month
  • Dynamics 365 Sales Enterprise Edition$105 a month
  • Dynamics 365 Sales Premium$150 a month

Pick Agentforce Contact Center if…

It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.

Pick Microsoft Dynamics 365 Human Resources Recruiting if…

You want what its maker publishes above — check its page for the details.

Charts they share