Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs Kedeyo Cloud Contact Center
Kedeyo Cloud Contact Center
6.3#92 in call center softwareFrom ₹999 a monthWebAPI
VisitWhat both publish
| Fact | Agentforce Contact Center | Kedeyo Cloud Contact Center |
|---|---|---|
| Compliance | Salesforce states Agentforce maintains SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, IRAP and FedRAMP High attestations. | Kedeyo describes TRAI DND scrubbing, DPDP consent and retention controls, and RBI/IRDAI-oriented recordings and audit trails; its site identifies ISO 27001 and SOC 2 Type II. |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | Mumbai, India |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
Kedeyo Cloud Contact Center plans
- Starter₹999 a month
- Growth₹1,999 a month
- Business₹2,499 a month
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick Kedeyo Cloud Contact Center if…
You want what its maker publishes above — check its page for the details.