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Agentforce Contact Center vs Intermedia Contact Center

What both publish

FactAgentforce Contact CenterIntermedia Contact Center
Free planNoNo

Agentforce Contact Center plans

  • Agentforce Contact Center$125 a month
  • Agentforce Contact Center Plus$250 a month
  • Agentforce Contact Center Voice$75 a month
  • Workforce Management$50 a month

Intermedia Contact Center plans

  • Contact Center ElitePriced on request
  • Contact Center ProPriced on request

Pick Agentforce Contact Center if…

It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.

Pick Intermedia Contact Center if…

You want what its maker publishes above — check its page for the details.

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