8x8 Contact Center vs RingCentral Video

8x8 Contact Center

8.5 #4 in Call Center Software

About 8x8 Contact Center

RingCentral Video

7.1 #13 in Video Conferencing Software

About RingCentral Video
8x8 Contact CenterRingCentral Video
Free planYes
Paid fromFree
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, iOS, macOS, Web, Windows
Free planYesYes
Max participants10,000 participants300 participants
Meeting recordingYesYes
Breakout roomsYesYes
Screen sharingYesYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extensionweb, windows, macos, ios, android
Key integrationsGoogle Calendar, Microsoft Office 365, YouTubeGoogle Calendar, Microsoft Outlook, Salesforce, HubSpot, Zendesk
Inbound callingYes
Outbound dialerYes
IVR builderYes
Digital channel scopeomnichannel
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants300 participants
Meeting duration limit1,440 minutes

Listed together in Best Video Conferencing SoftwareBest Secure Video Conferencing Software