
8x8 Contact Center
6.6#3 in agent assist softwareAndroidiOSWebAPI
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| Fact | 8x8 Contact Center | LivePerson Copilot |
|---|---|---|
| Founded | 1987 | 1995 |
| Headquarters | Campbell, California, United States | New York, NY, United States |
It suits organizations seeking a contact center platform with voice and digital channels, AI features, workforce tools, and CRM connections. Teams should confirm pricing with sales because the plan is custom.
It suits customer-service teams working in a browser across multiple communication channels. Organizations needing agent prompts, retrieved knowledge, summaries, and next-step guidance may consider it.