8x8 Contact Center vs ICTBroadcast

8x8 Contact Center

8.5 #4 in Call Center Software

About 8x8 Contact Center

ICTBroadcast

6.2 #91 in Call Center Software

About ICTBroadcast
8x8 Contact CenterICTBroadcast
Free planNoNo
Free trialNoNo
Paid from—$50/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, Web, Windowsapi, Linux, self-hosted, Web
Free planNoNo
Inbound callingYes—
Outbound dialerYes—
IVR builderYes—
Digital channel scopeomnichannel—
Workforce managementYes—

Both are listed in Best Call Center Software. On Everything Xiaomi, 8x8 Contact Center scores higher on our published basis.