8x8 Contact Center vs eGain Conversation Hub
| 8x8 Contact Center | eGain Conversation Hub | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | api, Web |
| Free plan | No | — |
| Inbound calling | Yes | Yes |
| Outbound dialer | Yes | — |
| IVR builder | Yes | — |
| Digital channel scope | omnichannel | omnichannel |
| Workforce management | Yes | — |
Both are listed in Best Call Center Software. On Everything Xiaomi, 8x8 Contact Center scores higher on our published basis.