8x8 Contact Center vs Agentforce Contact Center
| 8x8 Contact Center | Agentforce Contact Center | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | $50/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | Web, iOS, Android |
| Free plan | No | No |
| Inbound calling | Yes | — |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | — |
| Digital channel scope | omnichannel | — |
| Workforce management | Yes | Yes |
| Paid from | — | $75/user/mo |
Both are listed in Best Call Center Software, Best Omnichannel Contact Center Software, Best Contact Center Workforce Management Software. On Everything Xiaomi, 8x8 Contact Center scores higher on our published basis.