1CRM
8.1#1 in customer service crm softwareFree planFree planAndroidiOSWebAPI
Visit1CRM vs YundaDesk
What both publish
| Fact | 1CRM | YundaDesk |
|---|---|---|
| Documentation | The vendor publishes user, implementation, developer and mobile guides plus an online help system and video channel. | The public help center covers setup, channels, inbox operations, AI configuration, knowledge, learning, Yuna, outreach, billing and security troubleshooting. |
| Headquarters | Victoria, British Columbia, Canada | Shenzhen, Guangdong, China |
| Integrations | Official integration material lists QuickBooks Online, Xero, Zapier, WooCommerce, Google services, Outlook, telephony and other third-party connections. | Documented connections include WhatsApp, Telegram, LINE, WeChat Customer Service, WordPress/WooCommerce, BigCommerce, SHOPLINE and website widgets. |
| Rating on G2 | 4.3 out of 5 from 39 reviews | 0.0 out of 5 from 0 reviews |
| Security controls | 1CRM states that service portals use current TLS, customer data is encrypted in transit, deletion can be requested, and engineering staff receive secure-coding training. | YundaDesk isolates data by workspace and applies role-based member permissions. |
| System requirements | Documentation describes LAMP/WAMP deployments using Apache, PHP and MySQL/MariaDB, with browser support including current Chrome, Safari and Firefox. | The WordPress integration requires WordPress 6.2 or newer, PHP 7.4 or newer and WooCommerce 8.2 or newer for store features. |
| What it does | 1CRM combines CRM with sales, marketing, order management, customer service, project management, accounting-related workflows and general business administration. | YundaDesk is SaaS for omnichannel AI customer service, team collaboration and marketing automation for cross-border commerce and global teams. |
1CRM plans
- Startup (cloud subscription)$13
- Startup (cloud subscription, month-to-month)$15 a month
- Startup (free on-premise)Free
- Startup+ (annual)$20
- Startup+ (month-to-month)$23 a month
- Professional (annual)$29
YundaDesk plans
- FreeFree
- Starter$20 a month
- Pro$200 a month
- EnterprisePriced on request
Pick 1CRM if…
1CRM suits teams looking to organize sales and marketing activity across desktop and mobile platforms. Its free on-premise plan is limited to small deployments, while Professional and Enterprise cloud tiers accommodate unlimited users and records.
Pick YundaDesk if…
You want what its maker publishes above — check its page for the details.