ZiaPilot
ZiaPilot is a web-based restaurant tool for customer conversations, catering inquiries, orders, menus, and reviews.
What ZiaPilot is
ZiaPilot is a web-based restaurant tool for customer conversations, catering inquiries, orders, menus, and reviews. It answers questions through website chat and WhatsApp, captures catering leads and orders, syncs menu and pricing data, and drafts review replies. The product also includes WhatsApp ordering, menu automation, growth analytics, local SEO pages, and staff and marketing tools. Teams can review conversations and approve AI-drafted review replies before publishing. Menu syncing with Google Sheets is listed, as are review channels including Google, Yelp, DoorDash, and Uber Eats. The Free plan allows 100 AI customer replies per month, capped at 10 per day, and unlimited catering inquiries and lead capture. Growth costs $29 a month and includes 2,000 monthly replies, WhatsApp AI chat and ordering, review replies, and priority support. Pro costs $49 a month and adds multiple restaurant locations, team roles and permissions, advanced analytics, and dedicated onboarding. A one-time 7-day Pro trial can be started from the dashboard without a card; afterward, customers continue on Free unless they choose a paid plan.
Good
- Handles website chat and WhatsApp conversations
- Captures catering inquiries and leads
- Teams can approve drafted review replies
- Free plan includes unlimited catering inquiries
Watch out
- Free plan caps replies at 10 per day
- Growth costs $29 a month
- Pro costs $49 a month
Who it suits
ZiaPilot suits independent restaurants, catering teams, cloud kitchens, and multi-location brands seeking tools for customer responses, orders, menus, or reviews. Its review approval process may suit teams that want to check drafted replies before publishing.
Verdict
ZiaPilot combines customer messaging and catering workflows with menu, review, and marketing tools. Plan limits vary, and channel availability and AI reply allowances depend on plan and account setup.
Plans and prices
From ZiaPilot's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 100 AI customer replies/month (up to 10/day) · unlimited catering inquiries and lead capture · per month |
| Growth | $29 a month | 2,000 AI customer replies/month · WhatsApp AI chatbot and ordering · review replies · priority support · per month |
| Pro | $49 a month | Multiple restaurant locations · team roles and permissions · advanced analytics · dedicated onboarding · per month |
The facts
Each one read from ZiaPilot's own pages, with the date it was checked.
What it does
- Audience
- ZiaPilot says it is built for independent restaurants, catering teams, cloud kitchens, and multi-location brands.checked 9 Oct 2026
- Data isolation
- The maker says each restaurant workspace has its own scoped data boundary to prevent access to another account’s conversations, customers, or settings.checked 9 Oct 2026
- Features
- The product includes website chat, WhatsApp ordering, catering order management, menu automation, review replies, growth analytics, local SEO pages, and staff and marketing tools.checked 9 Oct 2026
- Integrations
- The site lists Google Sheets menu sync and review channels including Google, Yelp, DoorDash, and Uber Eats.checked 9 Oct 2026
- Payments
- Payments are handled by Stripe, which the security page identifies as a PCI-DSS Level 1 provider; ZiaPilot says it does not store full card numbers on its servers.checked 9 Oct 2026
- Privacy
- ZiaPilot says it does not sell customer data or use conversation content to train third-party foundation models.checked 9 Oct 2026
- Product
- ZiaPilot answers restaurant customers on website chat and WhatsApp, captures catering leads and orders, syncs menu and pricing data, and drafts review replies.checked 9 Oct 2026
- Security
- The security page says traffic is encrypted in transit with TLS and integration credentials are encrypted at rest.checked 9 Oct 2026
- Support
- The contact page says the team typically replies within one business day and existing customers can contact support from inside the dashboard.checked 9 Oct 2026
Money
- Plan limits
- The site says channel availability and AI reply allowances vary by plan and account setup.checked 9 Oct 2026
- Trial
- Customers can start a one-time 7-day Pro trial from the dashboard without a card and continue on Free afterward unless they choose a paid plan.checked 9 Oct 2026
Where it runs
- Review approval
- Teams can review conversations and approve AI-drafted review replies before publishing.checked 9 Oct 2026
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