Avero

Overview

Avero is a hospitality analytics platform that turns point-of-sale data into standardized reporting for restaurant and food-and-beverage operations. It is designed for businesses that need to understand sales and operating performance across restaurants, hotel outlets, casinos, nightlife venues, and larger groups. Founded in 2002, Avero is offered as cloud-based software and does not require Avero hardware.

Its coverage ranges from everyday sales and menu reporting to staff metrics, labor analysis, and revenue management. Avero lists food-cost analysis, customer behavior analysis, multi-location reporting, forecasting, and data export among its capabilities. The breadth makes it relevant to operators looking beyond a single sales dashboard, though the specific tools depend on the plan.

Key features

Sales and operating reports

Starter includes a POS-connected logbook, check search, menu mix trends, payment breakdowns, group sales, scheduled email reports, and configurable dashboards. Together, these features give operators several ways to review transactions and sales patterns without limiting reporting to a single summary view.

Staff and labor insights

Essentials adds server and bartender performance metrics, individual scorecards, contest management, and breakdowns of promotions and voids. It also includes labor insights. Professional adds overtime tracking, labor reporting by hour, and payroll reporting and export. These tools address both individual performance and labor costs, with more detailed tracking reserved for the higher tier.

Revenue analysis

Professional supports hour-by-hour revenue analysis, including slow periods, table turn times, special menus, and promotion uptake. This can help operators examine when revenue is being generated and how specific service or menu patterns relate to it.

Connections and data access

Avero says it maintains more than 40 integrations with point-of-sale and time-and-attendance systems. Listed supported systems include Aloha, Clover, Square, Toast, and TouchBistro. It also offers a RESTful API and standardized POS data for analysis in Excel and other business intelligence tools, alongside data export capabilities.

Mobile access and support

The web-based software is accessible on iOS and Android devices with an internet connection, and Avero also offers real-time mobile apps for supported systems. The company says its customer success team helps customers get started, and its support team assists with data-transfer recovery issues. Support is listed at [email protected].

Security and browser requirements

Avero says its data extraction utility encrypts POS data and transfers it securely to the company’s data warehouse. It also notes that data protection depends on the POS machine being PCI compliant. For browser access, Avero says the software works best with Chrome and Firefox, supports Edge and Internet Explorer 11 or later, and does not support Safari or Internet Explorer 10 and earlier.

Pricing

Avero lists a free Starter plan, with a price of no cost. It is described as free for any users and locations, with unlimited users and usage and free POS integration for most common POS systems.

Essentials costs $300 a year, billed annually, per location. Professional costs $600 a year, billed annually, per location. For both paid plans, the listed price increases based on annual sales volume. The free tier offers a way to begin without a subscription fee, while the paid plans introduce more staff, labor, and revenue-management detail.

Platforms

Avero is available on web, Android, and iOS. Its web-based software requires an internet connection for mobile access. Operators should note its stated browser limitations: Safari is not supported, while Chrome and Firefox are its preferred browsers.

Who it's for

Avero is aimed at food-and-beverage operators that rely on POS data to understand performance, including restaurants, hotel outlets, casinos, nightlife businesses, and multi-location groups. Starter can suit teams that need routine sales, menu, payment, and group-sales reporting. Essentials is more relevant where server and bartender performance or labor insights matter; Professional adds deeper labor and hour-by-hour revenue reporting.

Operators evaluating restaurant reporting and performance tools can also browse Restaurant Analytics Software and Restaurant Menu Engineering Software.

Pros and cons

• Pros: Broad coverage spans sales, menu mix, staff performance, labor, and revenue analysis.
• Pros: Avero lists more than 40 POS and time-and-attendance integrations, along with API access and standardized data for external analysis.
• Pros: Starter is free and includes unlimited users and usage, plus free integration for most common POS systems.
• Cons: Paid plan prices are per location and increase with annual sales volume, so the listed rates are not the full pricing picture for every operation.
• Cons: Some browser choices are excluded, including Safari.
• Cons: The stated data-protection setup depends in part on the POS machine being PCI compliant.

Alternatives

Other options in the restaurant and hospitality software landscape include RestoStack, iammi, Lineup.ai, Meuze, Novaryq, Rosnet Scheduling & Forecasting, DishMath, and PAR Ordering. Their inclusion here is a starting point for comparison; the available facts do not establish feature-by-feature equivalence with Avero.

Verdict

Avero’s main strength is the range of restaurant performance data it brings together, from check and menu reporting to staff metrics, labor, and hourly revenue analysis. Its free Starter tier provides a substantial set of basic reporting tools, while Essentials and Professional add progressively more operational detail at per-location prices that vary with annual sales volume. For operators considering it, the key practical checks are whether their POS and attendance systems are supported, whether their preferred browser is compatible, and which plan contains the analysis they need.