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Zeno

Zeno is a corporate travel and expense platform for booking and managing flights, accommodation, rental cars, and expenses in one interface.

Place
#18 of 28
Score
6.1
Zeno's website

What Zeno is

Zeno is a corporate travel and expense platform for booking and managing flights, accommodation, rental cars, and expenses in one interface. Flight options combine NDC, GDS, direct API connections, and regional carriers; hotel options draw on GDS, Booking.com, Expedia, and other providers. Companies can configure travel policies, budgets, negotiated rates, preferred suppliers, and approval rules, including multi-level approvals by email or in the app. For expenses, Zeno can extract receipt details, match receipts to credit card transactions, and reconcile unmatched receipts with expense items. Analysis and reporting tools help managers and finance teams manage budgets, identify potential fraud, and support tax compliance. The Android and iOS app supports trip search and booking, itinerary viewing, receipt capture and submission, and claim approvals. Zeno is intended for larger companies and is sold and serviced through Serko’s travel management company network. Pricing is available on request. A group booking can include up to nine travelers; airport transfers are listed only in Australia and New Zealand. Changes and cancellations depend on supplier and fare conditions, require a travel management company, and are not available in all regions.

Good

  • Combines travel booking and expense management
  • Supports configurable policies, budgets, and approval rules
  • Can match receipts to card transactions
  • Mobile app supports bookings and claim approvals

Watch out

  • Pricing is available on request
  • Group bookings are limited to nine travelers
  • Airport transfers are listed only in Australia and New Zealand
  • Changes and cancellations are not available in all regions

Who it suits

Zeno is aimed at larger companies coordinating employee travel and expenses, particularly those working through a travel management company. It may suit teams that need policy controls, receipt workflows, and expense reporting.

Verdict

Zeno brings corporate trip arrangements, expense handling, and approval workflows together. Its availability through travel management companies and supplier-dependent change rules are important considerations.

The facts

Each one read from Zeno's own pages, with the date it was checked.

Where it runs

Approvals
Zeno supports multi-level approvals, including approvals by email or in the Zeno app.checked 5 Oct 2026
Mobile app
The Zeno mobile app supports trip search and booking, itinerary viewing, expense receipt capture and submission, and claim approvals.checked 5 Oct 2026

What it does

Availability
Zeno travel management software is available through its network of travel management companies.checked 5 Oct 2026
Booking options
Zeno combines flight content from NDC, GDS, direct API connections, and regional carriers with hotel options from GDS, Booking.com, Expedia, and other providers.checked 5 Oct 2026
Changes and cancellations
Changes and cancellations depend on supplier and fare conditions, are only available through a travel management company, and are not available in all regions.checked 5 Oct 2026
Expense automation
Zeno can extract receipt details, match receipts to credit card transactions, and reconcile unmatched receipts with expense items.checked 5 Oct 2026
Integrations
The feature listing names Travelfusion and Sabre for NDC flight content, Booking.com and Expedia for accommodation, and supported enterprise systems for profile and cost-center data imports and exports.checked 5 Oct 2026
Integration support
Zeno supports single sign-on and can import employee data from supported enterprise systems and export itinerary and trip cost details to supported third-party systems.checked 5 Oct 2026
Intended customers
Zeno is for larger companies and is sold and serviced through Serko’s international network of travel management company partners.checked 5 Oct 2026
Policy controls
Companies can configure travel policies, budgets, negotiated rates, preferred suppliers, and approval rules for travelers.checked 5 Oct 2026
Product
Zeno is a corporate travel and expense management platform for booking and managing flights, accommodation, rental cars, and expenses in one screen.checked 5 Oct 2026
Reporting
Expense analysis tools and detailed reporting help managers and finance teams manage budgets, identify potential fraud, and support tax compliance.checked 5 Oct 2026
Scale
Serko says its platforms are used by corporate customers and travel management companies in 180 countries.checked 5 Oct 2026
Security
Serko says it has put technical and organizational security measures and procedures in place to protect personal information from unauthorized use, access, alteration, or disclosure.checked 5 Oct 2026
Support
For urgent travel support, including ticketing changes or disruptions, Zeno directs customers to contact their travel management company directly.checked 5 Oct 2026
Travel limits
A single group booking can include up to nine travelers, and airport transfers are listed as available only in Australia and New Zealand.checked 5 Oct 2026
Travel options
Zeno combines flight content from GDS, NDC, and direct API connections, plus accommodation from GDS, Booking.com, Expedia, and other providers.checked 5 Oct 2026

The company

Company
Zeno is powered by Serko, which says it has developed business travel and expense tools since 2007.checked 5 Oct 2026
Founded
2007checked 28 Sep 2026
Headquarters
Auckland, New Zealandchecked 28 Sep 2026
Maker
Zeno is powered by Serko, which says it has been developing business travel and expense management tools since 2007.checked 5 Oct 2026

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