Work Order Desk
Work Order Desk centralizes facility requests, work orders, vendors, make-readies, and property history for property and facilities teams.
What Work Order Desk is
Work Order Desk centralizes facility requests, work orders, vendors, make-readies, and property history for property and facilities teams. Requests can carry an owner, priority, status, and documented outcome. Property workflows provide make-ready visibility, vendor dispatch, and repair and inspection records for compliance needs. Contractors receive jobs through text or email links and can respond in a mobile browser without installing an app. For schools and other organizations, tools include multi-site triage, dedicated campus or organization environments, role-based access, and audit logs. Planning Center sign-in uses OAuth, while Church Center maintenance submissions can create work orders through a secure webhook. Managers and supervisors can generate reports; the web version supports sortable tables and Excel, CSV, or PDF exports. The service runs on web, Android, and iOS, with mobile access through a browser. The Starter Plan costs $49 a month and includes core ticketing; a 14-day trial is available. User accounts can track their own requests but lack several management areas.
Good
- Centralizes requests and property history
- Text or email vendor dispatch
- Multi-site triage and audit logs
- Exports Excel, CSV, and PDF reports
- 14-day trial available
Watch out
- Starter is 49.00 USD monthly
- Some advanced features require higher tiers
- User accounts lack management queues
- Mobile access is browser-based
Who it suits
It suits property operators, facility managers, school staff, vendors, and teams coordinating maintenance across sites. Managers needing triage, reporting, permissions, and audit records will find the broader tools relevant.
Verdict
Work Order Desk combines ticket ownership, vendor dispatch, property workflows, and facilities reporting in one service. The Starter limits and restricted user-account view matter when assigning responsibilities across a team.
Plans and prices
From Work Order Desk's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter Plan | $49 a month | Core Ticketing · some advanced features require Pro or Enterprise · $49/mo |
The facts
Each one read from Work Order Desk's own pages, with the date it was checked.
What it does
- Facilities workflows
- For schools and organizations, it offers multi-site triage, dedicated campus or organization environments, role-based access, and audit logs.checked 3 Oct 2026
- Intended users
- The product is described for property operators, facility managers, school staff, vendors, and property or facilities teams.checked 3 Oct 2026
- Notable limitation
- User accounts can submit and track their own requests but do not have the triage queue, inventory, vendor list, calendar, or team directory.checked 3 Oct 2026
- Privacy data collected
- The privacy policy lists identity, contact, technical, and usage data among the data it may collect, use, store, and transfer.checked 3 Oct 2026
- Property workflows
- Property management features include make-ready visibility, vendor dispatch, and compliance-ready repair and inspection records.checked 3 Oct 2026
- Purpose
- Work Order Desk centralizes facility requests, make-readies, vendors, and property history for property and facilities teams.checked 3 Oct 2026
- Reporting
- Managers and supervisors can generate reports, with web recommended for sortable tables and Excel, CSV, or PDF exports.checked 3 Oct 2026
- Security
- The maker says it uses role-based access and audit logs, and its privacy policy says access to personal data is limited to people with a business need to know.checked 3 Oct 2026
- Support
- The help center provides tutorials, a glossary, FAQs, and support for onboarding, technical issues, and account questions.checked 3 Oct 2026
- Vendor dispatch
- Contractors can receive jobs through text or email links and respond from a mobile browser without downloading an app.checked 3 Oct 2026
- Work order tracking
- Each request can have an owner, priority, status, and documented outcome.checked 3 Oct 2026
Money
- Planning Center integration
- Planning Center sign-in uses OAuth, and Church Center maintenance form submissions can create work orders through a secure webhook.checked 3 Oct 2026
Alternatives to Work Order Desk
- 1

MaintainX
Free planAndroidiOSWebAPI8.3From $20 a month - 2

Fiix
Free planAndroidiOSWebAPI8.2From $45 a month - 3
MAPCON
AndroidiOSWebAPI7.8From $35 a month - 4

TOPdesk
AndroidiOSWebAPI7.8From £51 a month - 5

ParishSOFT
AndroidiOSWebAPI7.6$250 one-time - 6
usBIM.platform
Free planAndroidiOSWebAPI7.6Free plan
