Waittable
Waittable is web-based software for restaurant waitlists, reservations, and customer relationship management.
What Waittable is
Waittable is web-based software for restaurant waitlists, reservations, and customer relationship management. Its waitlist shows current table availability and estimated waiting times, then can alert guests by SMS when a table is ready. Guests may add themselves through a QR-code check-in, while SMS and WhatsApp messaging can cover wait estimates, table readiness, and reservation changes. The waitlist supports two-way communication between staff and guests. Analytics report on peak waiting periods, customer flow, and seating turnover. Guest profiles can hold contact details, dining preferences, allergies, and special occasions. Waittable’s CRM can use that information for targeted email, SMS, or app-notification campaigns. The product can connect with POS systems, payment gateways, and other tools, without naming particular providers. It runs on the web and includes staff training, customer support, documentation, and tutorials. A free plan and 14-day trial are available. Paid options are Basic at $34 a month, Standard at $49 a month, and Premium at $59 a month.
Good
- Real-time table availability and estimated waits
- QR-code self check-in for guests
- SMS and WhatsApp guest notifications
- Profiles store preferences, allergies, occasions
- Free plan and 14-day trial
Watch out
- Web platform only
- Specific integration providers are not named
Who it suits
Waittable suits restaurants that need digital waitlist, reservation, guest messaging, and CRM tools. It also fits teams wanting QR check-in, analytics, and multi-channel notifications.
Verdict
Waittable combines guest waitlist handling, communication, analytics, and restaurant CRM in one web service. Its free plan and trial allow initial use, while paid tiers add a stated monthly cost.
Plans and prices
From Waittable's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $34 a month | 50 GB bandwidth · Unlimited Site licenses · 10 free optimizations · 24/7 customer support |
| Standard | $49 a month | 50 GB bandwidth · Unlimited Site licenses · 10 free optimizations · 24/7 customer support |
| Premium | $59 a month | 50 GB bandwidth · Unlimited Site licenses · 10 free optimizations · 24/7 customer support |
The facts
Each one read from Waittable's own pages, with the date it was checked.
What it does
- Analytics
- The waitlist page says analytics cover peak wait times, customer flow, and seating turnover.checked 8 Oct 2026
- CRM
- Guest profiles can include contact information, dining preferences, allergies, and special occasions.checked 8 Oct 2026
- CRM marketing
- The CRM page says customer data can be used for targeted email, SMS, or app notification campaigns.checked 8 Oct 2026
- Guest check-in
- Guests can join the waitlist themselves via QR code.checked 8 Oct 2026
- Guest communication
- The waitlist page describes two-way communication between staff and guests.checked 8 Oct 2026
- Integrations
- The CRM page says the product can integrate with POS systems, payment gateways, and other tools, without naming specific providers.checked 8 Oct 2026
- Messaging
- Waittable lists SMS and WhatsApp notifications for estimated wait times, table readiness, and reservation changes.checked 8 Oct 2026
- Product
- Waittable describes itself as restaurant waitlist, reservation, and CRM software.checked 8 Oct 2026
- Support
- The FAQ says staff training, customer support, documentation, and tutorials are provided.checked 8 Oct 2026
- Waitlist
- The waitlist provides real-time table availability and estimated wait times, and can notify guests by SMS when their table is ready.checked 8 Oct 2026
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