digiQueue
digiQueue gives restaurants digital queue management and lets guests pay a restaurant-set fee to skip the wait.
What digiQueue is
digiQueue gives restaurants digital queue management and lets guests pay a restaurant-set fee to skip the wait. Guests can join through a mobile browser without installing an app or creating an account. The restaurant page lists standard and priority queues, QR codes, SMS notifications, and a real-time dashboard. Staff can scan QR passes using a phone or tablet, and the service is described as working on any phone or tablet.
Restaurants connect Stripe to receive priority payments, which the page says are deposited automatically and secured by Stripe. On the Free Forever plan, the restaurant keeps 25% of priority payments; on the Priority Plan, it keeps 75%. The Priority Plan also adds reservations and multi-queue management, and charges $0.01 per outgoing notification with no monthly fee listed. The maker says setup takes under 10 minutes and does not require a credit card. The service is available on Android, iOS, and the web.
Good
- Guests join without an app or account.
- Includes standard and priority queues.
- Real-time dashboard and SMS notifications are listed.
- Works on phones and tablets.
- Free plan has no monthly charge.
Watch out
- Free plan gives restaurants 25% of priority payments.
- Priority Plan charges $0.01 per outgoing notification.
- No free trial is listed.
Who it suits
digiQueue suits restaurants that want guests to join queues digitally and optionally pay to skip the wait. It may also fit restaurants seeking reservation tools, SMS notifications, and QR-based check-in.
Verdict
digiQueue combines digital queues with paid priority access, and guests can join without installing an app. The choice between plans affects the restaurant’s share of priority payments and access to reservations and multi-queue management.
Plans and prices
From digiQueue's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free Forever | Free | Full queue management · Standard + Priority Queue · QR code + SMS notifications · Real-time dashboard · Restaurant keeps 25% of priority payments · $0/month, always |
| Priority Plan | $0.01, paid once | Everything in Starter · Reservation system · Restaurant keeps 75% of priority payments · Priority support · Multi-queue management · per outgoing notification |
The facts
Each one read from digiQueue's own pages, with the date it was checked.
What it does
- Analytics
- The dashboard reports earnings, conversion rates and demand patterns in real time.checked 14 Oct 2026
- Architecture
- The maker describes one multi-vertical system supporting restaurant tables, airport passenger flow, port vessel queues, government check-in and DJ requests.checked 14 Oct 2026
- Capacity management
- Real-time controls are provided to manage flow and reduce overcrowding.checked 14 Oct 2026
- Federal registration
- The immigration page states that Thompson Technology LLC is SAM.gov registered and gives UEI HDU6VJW7J8A1.checked 14 Oct 2026
- G2 profile status
- G2 marks the digiQueue profile as vendor-managed with limited profile features.checked 14 Oct 2026
- Government deployment
- The government offering is described as requiring no hardware, app download or IT-infrastructure changes.checked 14 Oct 2026
- Guest access
- Guests can join from a mobile browser without downloading an app or creating an account.checked 3 Oct 2026
- Industry coverage
- The maker markets digiQueue for restaurants, airports, ports, government offices, nightclubs, events, venues, clinics, retail, universities and cruises.checked 14 Oct 2026
- Licence
- AlternativeTo lists digiQueue as a proprietary freemium product rather than open source.checked 14 Oct 2026
- Limit: pricing discrepancy
- The G2 product description lists the paid tier at $0.02 per outgoing SMS, while the maker’s restaurant page lists $0.01 per outgoing notification.checked 14 Oct 2026
- Limit: review evidence
- G2 says digiQueue has too few reviews to provide purchasing insights.checked 14 Oct 2026
- Notable news
- A June 17, 2026 company blog post said digiQueue was pursuing airport, restaurant-group and nightlife opportunities and had added government-contracting infrastructure.checked 14 Oct 2026
- Notifications
- The service sends real-time SMS and push notifications, including table-ready updates.checked 14 Oct 2026
- Origin
- The maker says digiQueue began as a restaurant waitlist product in Florida’s Panhandle.checked 14 Oct 2026
- Payment integration
- Restaurants connect Stripe and receive automatic deposits for priority payments.checked 14 Oct 2026
- Payment security
- The restaurant page describes payments as Stripe-secured.checked 14 Oct 2026
- Port integration limit
- The port workflow is advertised as requiring no new AIS or VTS integration.checked 14 Oct 2026
The company
- Company
- The maker identifies Thompson Technology LLC as the company behind digiQueue and describes it as a Service-Disabled Veteran-Owned Small Business.checked 3 Oct 2026
- Company identity
- The product is associated with Thompson Technology LLC, also described on the site as Thompson Tech LLC.checked 14 Oct 2026
Where it runs
- Device support
- The restaurant page says the system works on any phone or tablet and staff can scan passes from those devices.checked 14 Oct 2026
- Guest app requirement
- Guests can join from a mobile browser without downloading an app or creating an account.checked 14 Oct 2026
Money
- Free-plan economics
- The free tier has no monthly or setup fee but digiQueue keeps 75% of each priority payment.checked 14 Oct 2026
- Messaging cost
- The Priority Plan charges $0.01 per outgoing notification, and the page lists no monthly fee.checked 3 Oct 2026
- Paid-plan economics
- The paid tier charges $0.01 per outgoing SMS notification and has no stated monthly minimum or annual commitment.checked 14 Oct 2026
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