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Volunteer Matrix

Place
#24 of 31
Score
6.1
Volunteer Matrix's website

The facts below are what the maker publishes about Volunteer Matrix, checked and dated. Our editors have not written about it yet.

Plans and prices

From Volunteer Matrix's own pricing page, checked 7 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Core platform$100 a monthMultiple calendars and programs · Training and waiver workflows · Hours reporting, exports and statistics · Over 50 API connectors included at no added cost · Flat monthly pricing ($100)

The facts

Each one read from Volunteer Matrix's own pages, with the date it was checked.

What it does

Check-in
Check-in options include kiosks, QR codes, a staff phone app, and self-reported hours.checked 7 Oct 2026
Discount eligibility
Organizations whose tax records show less than $500k per year in gross receipts are eligible for a 50% discount.checked 7 Oct 2026
Integration limits
The vendor says new API connectors typically take under two weeks and that listed third-party integrations are not required to use the product.checked 7 Oct 2026
Integrations
The site lists integrations including Salesforce, Blackbaud/eTapestry, DonorPerfect, Neon CRM, Kindful, Constant Contact, Mailchimp, Sterling Volunteers, Zoom, QuickBooks, and PayPal.checked 7 Oct 2026
Purpose
Volunteer Matrix provides scheduling, communication, check-in, and reporting software for organizations that rely on volunteers.checked 7 Oct 2026
Qualifications
Training and qualification status can control scheduling eligibility, and expiring certifications can trigger renewal reminders.checked 7 Oct 2026
Reporting
Reports cover hours, attendance, retention, fill rates, and program health, with export-ready outputs and scheduled summaries.checked 7 Oct 2026
Scheduling
Organizations can create recurring shifts, one-time events, and multi-role programs with capacity rules, qualification gates, and self-service signups.checked 7 Oct 2026
Security
The security page describes role-based permissions, transport security for data in transit, backups, monitoring, and secure change controls.checked 7 Oct 2026
Support
Support options include in-app help, live chat, phone, email, and screen-sharing sessions; the site states typical email response time is 15–30 minutes and always under 24 hours.checked 7 Oct 2026
Volunteer management
Volunteer profiles track history across programs and locations, while retention signals can identify at-risk volunteers for follow-up.checked 7 Oct 2026
Who it serves
The product is designed for nonprofits running recurring volunteer programs, including food banks, animal shelters, hospitals and clinics, emergency response programs, and multi-location organizations.checked 7 Oct 2026

The company

Founded
2000checked 28 Sep 2026

Money

Trial
The vendor offers a no-obligation 30-day free trial and requires the team to complete a one-hour demo first.checked 7 Oct 2026

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