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POINT vs Volunteer Matrix

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POINT

8.1#1 in volunteer scheduling softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactPOINTVolunteer Matrix
Founded20132000
IntegrationsOfficial pricing pages list fundraising tools, donor CRMs, background checks, and SMS as built-in or add-on integrations.The site lists integrations including Salesforce, Blackbaud/eTapestry, DonorPerfect, Neon CRM, Kindful, Constant Contact, Mailchimp, Sterling Volunteers, Zoom, QuickBooks, and PayPal.
PurposePOINT provides volunteer management technology for organizations and helps people find and participate in volunteer opportunities.Volunteer Matrix provides scheduling, communication, check-in, and reporting software for organizations that rely on volunteers.
SchedulingVolunteers can register for shifts and groups, including youth and guest registrations and ongoing opportunities.Organizations can create recurring shifts, one-time events, and multi-role programs with capacity rules, qualification gates, and self-service signups.
SupportFree accounts receive onboarding, webinars or office hours, and chat support; Pro includes a one-hour onboarding session and priority chat.Support options include in-app help, live chat, phone, email, and screen-sharing sessions; the site states typical email response time is 15–30 minutes and always under 24 hours.

POINT plans

  • FreeFree
  • Pro (annual)$99 a month
  • Pro (monthly)$140 a month
  • Teams (annual)$199 a month
  • Teams (Beta)$199 a month
  • Teams (monthly)$299 a month

Volunteer Matrix plans

  • Core platform$100 a month

Pick POINT if…

POINT suits eligible nonprofit organizations that recruit volunteers, schedule shifts, and track hours. Its communications, onboarding, and reporting tools may help organizations coordinating ongoing opportunities or multiple programs.

Pick Volunteer Matrix if…

You want what its maker publishes above — check its page for the details.

Charts they share