Vetted Intake
Vetted Intake is an AI intake desk for personal-injury firms.
What Vetted Intake is
Vetted Intake is an AI intake desk for personal-injury firms. It answers calls around the clock on a number branded to the firm, screens inquiries with firm-approved questions, and books consultations. Intake can cover injury, liability, and incident dates, with potentially urgent dates flagged for attorney review. Configured priority calls can be warm-transferred to an on-call attorney. The service can book on calendars such as Clio, Cal.com, and Calendly, and lists integrations with case-management systems including MyCase, Filevine, and PracticePanther. Phone is included; email answering, two-way texting, and website chat cost extra. The service does not provide legal advice or estimate case value; matters go to human attorney review. Vetted Intake is available on web and through an API.
Good
- Answers calls around the clock on a firm-branded number
- Screens injury, liability, and incident-date questions
- Books consultations on supported calendars
- Lists integrations with numerous case-management systems
- Monthly plans include a talk-time bundle
Watch out
- No free plan or free trial
- Email, texting, and website chat cost extra
- Additional talk time costs $0.15 per minute
- Does not provide legal advice or case-value quotes
Who it suits
It suits personal-injury firms that want calls screened, routed, and booked using their own intake questions. Firms needing legal advice or case-value estimates from the service should note that these are outside its scope.
Verdict
Vetted Intake combines phone answering, intake screening, attorney routing, and consultation booking for personal-injury firms. Consider the plan's included talk time and the added cost of other channels when deciding whether it fits.
Plans and prices
From Vetted Intake's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Launch | $5,000, paid once | Single office · PI intake & qualification · Booking + one-way texting · One case-management sync · English · 600 talk-minutes/mo included · from $5,000 build; + $250/mo |
| Firm | $7,500, paid once | Everything in Launch · Multi-practice-area routing · English and Spanish · Warm transfer · Retainer e-signature + analytics · 1,200 talk-minutes/mo included · $7,500–$12,500 build; + $500/mo |
| Multi-location | $20,000, paid once | Everything in Firm · Multiple numbers and locations · Custom integrations · Priority tuning · Quarterly intake review · 2,400 talk-minutes/mo included · $20,000 build; + $750/mo |
The facts
Each one read from Vetted Intake's own pages, with the date it was checked.
What it does
- Availability
- Typical launch target is five to seven business days after the firm provides its inputs and approvals.checked 2 Oct 2026
- Call handling
- The service is described as answering around the clock on a number branded to the firm, with a two-ring guarantee.checked 2 Oct 2026
- Channels
- Phone is included, while email answering, two-way texting, and website chat are priced add-ons.checked 2 Oct 2026
- Data use
- The maker says caller content is not used to train AI models and that providers operate under contractual no-training and data-protection terms.checked 2 Oct 2026
- Integrations
- Listed case-management systems include Clio, MyCase, Filevine, Lawmatics, CASEpeer, SmartAdvocate, Litify, Neos, PracticePanther, and Rocket Matter; custom API or webhook connections may be scoped.checked 2 Oct 2026
- Limits
- Vetted Intake says it provides intake and scheduling only, does not give legal advice or quote case value, and sends matters for human attorney review.checked 2 Oct 2026
- Purpose
- Vetted Intake is a done-for-you AI intake desk built for personal-injury firms that answers calls, screens inquiries using firm-approved questions, and books consultations.checked 2 Oct 2026
- Retention
- Raw call audio is off by default and may be kept for up to seven days for approved QA; transcripts may be kept for up to three days, with shorter schedules available.checked 2 Oct 2026
- Routing and booking
- Configured priority calls can warm-transfer to an on-call attorney, and consultations can be booked on calendars including Clio, Cal.com, or Calendly.checked 2 Oct 2026
- Screening
- Configured intake can cover injury, liability, and incident-date questions, with potentially urgent dates flagged for attorney review.checked 2 Oct 2026
- Security and compliance
- Workforce AI Corp says it extends its SOC 2 Type II control environment to signed implementations and can arrange a BAA when required by scope.checked 2 Oct 2026
Money
- Billing
- Monthly fees include a talk-time bundle; usage beyond it is charged at $0.15 per minute, with no per-call fees.checked 2 Oct 2026
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