Reflekt Legal

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Score6.8

Rank#3 of 28

From$500/mo

Free planYes

Runs onWeb

Summary

Reflekt Legal automates legal client intake through voice, SMS, WhatsApp, email, and web forms, then gives attorneys structured summaries of conversations. Firms define practice-area questions, while firm rules guide screening for caller type, conflicts, and jurisdiction. Depending on the caller and call outcome, the system can schedule a consultation, transfer the call live, send a custom message by SMS or email, or take a message. Listed languages include English, Spanish, Mandarin, Cantonese, Arabic, Persian, Hindi, and Punjabi. The intake page lists integrations with legal software including Clio, Lawmatics, MyCase, Filevine, and Litify; other listed connections include LawPay, DocuSign, HubSpot, calendars, Slack, Outlook, Google Drive, and Microsoft Teams. The security policy describes TLS 1.2 or higher in transit and AES-256 encryption at rest, with separate Google Cloud deployments and databases for US and Canadian jurisdictions. Free Solo includes 30 calls. Paid plans start at $500.00 USD per month for Base, which includes 250 calls.

Who it is for

Reflekt Legal is aimed at law firms seeking automated intake, caller screening, and routing. Its plan descriptions distinguish solo firms, firms seeking always-on intake, and practices scaling lead volume.

What is good

Handles intake across voice, SMS, WhatsApp, email, and forms
Screens using firm-defined questions and rules
Supports eight listed languages
Can book consultations or transfer calls
Lists integrations with multiple legal case systems

What to know first

Free Solo includes 30 calls
Base costs $500.00 USD per month
No free trial is listed

Verdict

Reflekt Legal combines intake, screening, and routing with legal software integrations. Consider the included call allowances and the paid entry plan when choosing a fit.

Reflekt Legal plans and pricing

All plans

Free Solo Free /month; free, no commitment; 30 calls included 30 calls · call transferring · appointment scheduling reflektlegal.ai · 30 Sept 2026

Base $500/mo /month; month-to-month, cancel anytime; 250 calls included 250 calls · 24/7 call handling · multilingual support · smart routing with CMS/CRM integration reflektlegal.ai · 30 Sept 2026

Growth $1,000/mo /month; month-to-month, cancel anytime; 500 calls included 500 calls · deeper inbound intake · active outbound lead follow-up · phone payments · referral network assistance reflektlegal.ai · 30 Sept 2026

Enterprise Not published Custom; commitment terms set in your quote Volume-based call allowance · long interview mode · advanced qualification · AI outbound calling · dedicated onboarding and support reflektlegal.ai · 30 Sept 2026

Compared on legal conflict checking software

Free plan: Yesreflektlegal.ai

Facts

Product: Reflekt Legal automates legal client intake across voice, SMS, WhatsApp, email, and web forms, then provides attorneys with structured conversation summaries.reflektlegal.ai · 30 Sept 2026
Screening: The intake flow asks firm-defined, practice-area questions and screens for caller type, conflicts, and jurisdiction using firm rules.reflektlegal.ai · 30 Sept 2026
Routing and scheduling: Based on the caller and call outcome, it can book a consultation, live-transfer the caller, send a custom SMS or email, or take a message.reflektlegal.ai · 30 Sept 2026
Languages: The page lists English, Spanish, Mandarin, Cantonese, Arabic, Persian, Hindi, and Punjabi as supported languages.reflektlegal.ai · 30 Sept 2026
Legal software integrations: The intake page lists native integrations with Clio, Lawmatics, Law Ruler, Lawcus, MyCase, Lead Docket, BackDocket, Filevine, Litify, and Neos.reflektlegal.ai · 30 Sept 2026
Other integrations: The integrations page lists LawPay, DocuSign, HubSpot, Cal.com, Google Calendar, Slack, Outlook, Google Drive, and Microsoft Teams, among other legal platforms.reflektlegal.ai · 30 Sept 2026
Security: The security policy says data is encrypted in transit using TLS 1.2 or higher and at rest using GCP's default AES-256 encryption.reflektlegal.ai · 30 Sept 2026
AI data handling: The security policy says customer data processed by the LLM is not used to train or fine-tune models, and AI inputs and outputs are logged for quality assurance and auditability.reflektlegal.ai · 30 Sept 2026
Hosting and residency: The security policy describes separate Google Cloud deployments and databases for US and Canadian jurisdictions.reflektlegal.ai · 30 Sept 2026
Privacy: The FAQ says firm and client data is not used to train public AI models and that data-retention limits are applied based on firm policy.reflektlegal.ai · 30 Sept 2026
Support: The FAQ says a dedicated support team stays in contact after launch to monitor performance and adjust workflows.reflektlegal.ai · 30 Sept 2026
Onboarding: The pricing page says inbound can be launched in 1 day, while outbound typically takes 2-5 days pending business verification.reflektlegal.ai · 30 Sept 2026
Who it is for: The pricing page describes Free Solo for solo firms, Base for firms seeking always-on intake, Growth for firms scaling lead volume, and Enterprise for high-stakes or high-volume practices.reflektlegal.ai · 30 Sept 2026