Velaro Live Chat
The facts below are what the maker publishes about Velaro Live Chat, checked and dated. Our editors have not written about it yet.
Plans and prices
From Velaro Live Chat's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | $19 a month | 1 seat · 500 conversations/mo · web chat · Q&A bot · contact manager · conversation reports · community support · annually |
| Starter | $497 a month | 1,000 conversations/mo · 1 agent seat · web live chat · AI bot (1 active flow) · knowledge base · basic routing · standard analytics · email support · monthly |
| Professional | $1,497 a month | 5,000 conversations/mo · 3 agent seats · CRM and e-commerce integrations · workflow automation · visitor tracking · priority support and onboarding · monthly |
| Business | $2,997 a month | 12,000 conversations/mo · 8 agent seats · co-browse · advanced analytics · SLA monitoring · sentiment analysis · dedicated success manager · monthly |
| Enterprise | $7,997 a month | 25,000+ conversations/mo · 15 seats included · negotiated volume · SSO/SAML · custom roles · HIPAA package · custom onboarding · monthly |
The facts
Each one read from Velaro Live Chat's own pages, with the date it was checked.
What it does
- Accessibility and branding
- The chat designer offers hundreds of style combinations, supports WCAG 2.1 compliance, and can use different designs by webpage, campaign, or service group.checked 12 Oct 2026
- Agent routing
- Live Chat supports queues, workflow rules, automated round-robin distribution, and chatbot triage when agents are unavailable or during peak times.checked 12 Oct 2026
- Co-browsing
- Agents can start an interactive co-browsing session to guide customers through forms, searches, transactions, and processes, with customer permission.checked 12 Oct 2026
- Customer context
- Agents can view visitor browsing activity and preferences, along with marketing data or stored customer data.checked 12 Oct 2026
- Customer engagement
- The product page lists proactive invitations, chat widgets and buttons, self-service options, and customizable engagement workflows.checked 12 Oct 2026
- Integrations
- Velaro's integrations page lists connections including Salesforce, Microsoft Dynamics, NetSuite, Magento, HubSpot, Zendesk, Okta, AWS, and Microsoft Azure.checked 12 Oct 2026
- Product
- Velaro describes Live Chat as scalable chat software that businesses can customize to fit their brand, sales goals, and customer satisfaction goals.checked 12 Oct 2026
- Reporting
- The product page says its enterprise report provides more than 100 analytics and metrics.checked 12 Oct 2026
- Security and compliance
- The product page lists cookie opt-in, CDPA, GDPR, HIPAA, PCI, secure forms, SSO, government and proprietary cloud deployments, and the option to transfer data to the customer's own store.checked 12 Oct 2026
The company
- Founded
- 2000checked 28 Sep 2026
- Headquarters
- Los Angeles and Baltimore, United Stateschecked 28 Sep 2026
Where it runs
- Mobile apps
- The pricing comparison lists a mobile agent app for iOS and Android on all plans.checked 12 Oct 2026
Money
- Plan limits
- The pricing page lists Starter without API access, SMS, WhatsApp, IVR, SSO, co-browse, or visitor tracking.checked 12 Oct 2026
- Pricing and trial
- The pricing page says plans have a flat monthly price and no per-AI-resolution charge; the product page offers a free trial and says no credit card is required.checked 12 Oct 2026
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