Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Velaro Live Chat
Velaro Live Chat
6.9#66 in live chat softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Freshchat | Velaro Live Chat |
|---|---|---|
| Founded | 2010 | 2000 |
| Headquarters | San Mateo, California, United States | Los Angeles and Baltimore, United States |
| Integrations | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. | Velaro's integrations page lists connections including Salesforce, Microsoft Dynamics, NetSuite, Magento, HubSpot, Zendesk, Okta, AWS, and Microsoft Azure. |
| Mobile apps | Freshchat has iOS and Android apps that let agents respond, assign conversations, add private notes, resolve chats, and receive push notifications. | The pricing comparison lists a mobile agent app for iOS and Android on all plans. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Velaro Live Chat plans
- Solo$19 a month
- Starter$497 a month
- Professional$1,497 a month
- Business$2,997 a month
- Enterprise$7,997 a month
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Velaro Live Chat if…
You want what its maker publishes above — check its page for the details.