UserTest Pro
UserTest Pro is an AI-moderated research platform for rapid qualitative studies with Indian consumers.
What UserTest Pro is
UserTest Pro is an AI-moderated research platform for rapid qualitative studies with Indian consumers. Its plans cover video, audio, and usability studies for discovery, concepts, pricing, and other research. The AI researcher conducts structured one-to-one video interviews and can ask follow-up questions based on participant responses. For usability studies, participants can record their screen and voice while completing tasks on a website, app, or prototype. Studies can run in 8+ Indian languages, with transcripts and analysis in English. The pricing page says themes, clips, and a shareable report are usually ready the same day the last session ends, and advertises results in 48 hours. UserTest Pro is listed for Android, iOS, and web, and its features include participant recruitment and moderated and unmoderated sessions. A free Starter plan and free trial are listed; Custom packages have pricing on request. Customer data is encrypted at rest and in transit, with security controls including multi-factor authentication and role-based access. The service does not guarantee statistical significance, research validity, or representative results, and does not provide professional research consulting.
Good
- AI interviews can ask response-based follow-ups.
- Supports video, audio, and usability studies.
- Studies support 8+ Indian languages.
- Usability participants can record screen and voice.
- Free Starter plan is listed.
Watch out
- Pricing for Custom packages is on request.
- Does not guarantee statistical significance or validity.
- Does not provide professional research consulting.
Who it suits
UserTest Pro may suit founders, research teams, startups, D2C brands, tech companies, product managers, UX researchers, and marketers studying Indian consumers. It is not a substitute for professional research consulting or guaranteed representative results.
Verdict
UserTest Pro combines AI-moderated interviews with usability studies and multilingual analysis. Its stated research limitations are worth keeping in view when interpreting study results.
Plans and prices
From UserTest Pro's own pricing page, checked 10 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | Free | Unlimited tests · unlimited seats · user panel access · bring your own audience · priority support via Outlook |
| Custom | Priced on request | Customized packages · invite your own users · higher discounts on credits · dedicated priority support · full data export options |
The facts
Each one read from UserTest Pro's own pages, with the date it was checked.
What it does
- AI interviews
- Its AI-moderated researcher conducts structured one-to-one video interviews and can ask follow-up questions based on participants’ responses.checked 10 Oct 2026
- Data retention
- The pricing FAQ says data is retained for an additional 90 days after a plan ends so customers can access and export it.checked 10 Oct 2026
- Data security
- The privacy policy states that data is encrypted at rest with 256-bit AES and in transit with TLS 1.2 or higher.checked 10 Oct 2026
- Hosting and certifications
- The privacy policy says data is stored on Hetzner infrastructure in Germany and Finland, and that Hetzner is ISO/IEC 27001:2013 certified; it says UserTest Pro was pursuing its own SOC 2 Type II and ISO 27001 certifications, expected Q2 2026.checked 10 Oct 2026
- Integrations
- Client terms mention optional integrations with analytics, design, and productivity services, but do not name specific products.checked 10 Oct 2026
- Intended users
- The client FAQ names founders, research teams, startups, D2C brands, tech companies, product managers, UX researchers, and marketers as typical users.checked 10 Oct 2026
- Limitations
- Client terms say the service does not provide professional research consulting or guarantee statistical significance, research validity, or representative results.checked 10 Oct 2026
- Product
- UserTest Pro is an AI-moderated research platform for running and analyzing rapid qualitative studies with Indian consumers.checked 10 Oct 2026
- Research languages
- The pricing page states that studies can run in 8+ Indian languages, with transcripts and analysis in English.checked 10 Oct 2026
- Security controls
- The privacy policy lists multi-factor authentication, role-based access controls, 24/7 automated monitoring, and quarterly penetration testing and security audits.checked 10 Oct 2026
- Study methods
- The pricing page says plans cover video, audio, and usability studies for discovery, concepts, pricing, and more.checked 10 Oct 2026
- Turnaround
- The pricing page says themes, clips, and a shareable report are usually ready the same day the last session ends, and advertises results in 48 hours.checked 10 Oct 2026
- Usability testing
- Participants can record their screen and voice while completing tasks on a website, app, or prototype.checked 10 Oct 2026
The company
- Founded
- 2026checked 28 Sep 2026
- Headquarters
- Bangalore (Bengaluru), Indiachecked 28 Sep 2026
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