UserQ
UserQ is a web-based remote user research platform for creating, publishing, and analysing participant studies, with a focus on the MENA region.
What UserQ is
UserQ is a web-based remote user research platform for creating, publishing, and analysing participant studies, with a focus on the MENA region. It supports prototype tests, tree tests, card sorting, preference tests, surveys, 5-second tests, and first-click tests. Researchers can write studies in English or Arabic, including a right-to-left Arabic experience. UserQ says its panel includes more than 20,000 participants across MENA and India, filterable by age, education, nationality, income, gender, digital proficiency, language, and residency. Panel recruitment costs $2 per short response, $4 per medium response, and $6 per long response. You can also invite your own testers without extra credits, although demographic data is unavailable for testers without UserQ accounts. Results appear in a dashboard, with CSV downloads and automatically generated charts and diagrams. Workspaces support up to 10 members. The free Pay-As-You-Go plan charges a $29.00 test publishing fee; team plans cost $95.00 monthly or $80.00 monthly when billed yearly.
Good
- Supports English and right-to-left Arabic studies
- Panel exceeds 20,000 participants across MENA and India
- Offers multiple established remote test formats
- Exports results as CSV
- Workspaces support up to 10 members
Watch out
- Cannot run observation-based or in-person research
- Own testers lack demographic data without accounts
- Panel responses add per-response charges
- Team plans require paid subscriptions
Who it suits
UserQ suits researchers running unmoderated studies with participants in MENA and India. It also fits teams needing Arabic study support and shared workspaces.
Verdict
UserQ combines varied remote study formats, Arabic support, participant recruitment, and team workspaces in a web platform. Consider its per-response costs and inability to support moderated or in-person sessions before choosing it.
Plans and prices
From UserQ's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pay-As-You-Go | Free | Individual workspace · team size 1 · $29.00 test publishing fee |
| Team plan (monthly) | $95 a month | Team workspace · team size 10 · free test publishing · billed monthly |
| Team plan (yearly) | $960 a year | Team workspace · team size 10 · free test publishing · save 15% vs monthly · $960 per year ($80 per month), billed yearly |
The facts
Each one read from UserQ's own pages, with the date it was checked.
What it does
- Bring your own testers
- Researchers can share a test link with their own participants without additional credits, but demographic data is unavailable for testers without UserQ accounts.checked 8 Oct 2026
- Languages
- Researchers can create studies in English or Arabic, including a right-to-left Arabic test experience.checked 8 Oct 2026
- Notable limit
- UserQ says its remote platform cannot run research requiring observation or in-person facilitation, such as focus groups.checked 8 Oct 2026
- Panel protections
- UserQ says its privacy policy is GDPR-compliant and that it has NDAs in place before every test.checked 8 Oct 2026
- Product
- UserQ is a remote user research platform for creating, publishing, and analysing tests with participants, with a focus on the MENA region.checked 8 Oct 2026
- Quality refunds
- Researchers can report unsatisfactory panel responses and receive credit refunds for reports approved by UserQ's QA team.checked 8 Oct 2026
- Recruitment filters
- Panel participants can be targeted by age, education, nationality, income, gender, digital proficiency, language, and residency.checked 8 Oct 2026
- Recruitment panel
- UserQ says its panel includes over 20,000 participants across MENA and India.checked 8 Oct 2026
- Results
- Results are available through the account dashboard and can be downloaded as CSV; UserQ also describes automatically generated charts and diagrams.checked 8 Oct 2026
- Security and privacy
- UserQ says it complies with UAE data privacy laws, stores sensitive account details securely, and does not expose testers' demographic data to researchers.checked 8 Oct 2026
- Support
- Account support is available at [email protected], and general inquiries can be sent to [email protected].checked 8 Oct 2026
- Test formats
- The platform offers prototype tests, tree tests, card sorting, preference tests, surveys, 5-second tests, and first-click tests.checked 8 Oct 2026
The company
- Headquarters
- Dubai, United Arab Emirateschecked 28 Sep 2026
- Maker
- The site identifies UserQ as a Digital of Things company.checked 8 Oct 2026
- Team collaboration
- The FAQ says workspaces support up to 10 members, with shared access and credits for team members.checked 8 Oct 2026
Money
- Panel costs
- Recruiting panel participants costs $2 per short response, $4 per medium response, and $6 per long response.checked 8 Oct 2026
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