Upswing Advising & Early Alerts

What Upswing Advising & Early Alerts is

Upswing Advising & Early Alerts is a web platform for colleges and universities providing online advising, mentorship, and coaching to students. Students can check advisor or success coach availability and schedule in-person or online appointments; the service sends reminders by email and text. Students, advisors, coaches, tutors, and administrators can message within the platform. Online sessions can be one-to-one or in small groups, with video, screen sharing, chat, and document upload and download. Administrators can configure student alerts with names, descriptions, tags, priority levels, and notification preferences. Advisors and administrators can both view alerts and add notes visible to one another. Dashboards show administrators engagement and usage, session notes, and alerts; advisors can see usage data for students assigned to them. Upswing documents SAML and LDAP single sign-on integrations for institutional partners. It says sensitive information is encrypted using SSL and that primary and backup cloud data centers are in the continental United States, while noting it cannot guarantee absolute security. The company was founded in 2013 and is based in Durham, North Carolina. Pricing is on request.