unitQ Research
unitQ Research uses AI-powered interviews and surveys to gather customer feedback and produce reports with themes, sentiment, quotes, and recommendations.
What unitQ Research is
unitQ Research uses AI-powered interviews and surveys to gather customer feedback and produce reports with themes, sentiment, quotes, and recommendations. Participants can answer adaptive interviews by chat, voice, or video, either asynchronously through a link or as part of ongoing research connected to customer cohorts, behavior, or churn signals. The service supports more than 100 languages. All plans include surveys, an AI research assistant, instant AI reports, unlimited users, brand customization, webhooks, embeds, exports, and MCP access. Chat responses use one credit, voice responses eight, and video responses ten. Pro costs $99 a month and includes 10,000 survey responses and 100 AI interview credits monthly; extra credits cost $0.75 each. Team costs $449 a month with 50,000 survey responses and 500 AI interview credits monthly; extra credits cost $0.65 each. Enterprise pricing and usage are custom, with extra credits at $0.60 each. A 30-day trial is available, but there is no free plan. Listed integrations and sources include Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores. unitQ states SOC 2 Type II and EU GDPR compliance and offers on-premise deployment to Enterprise customers.
Good
- Interviews can use chat, voice, or video.
- Supports more than 100 languages.
- All plans include surveys and instant AI reports.
- A 30-day trial is available.
- Unlimited users are included on all plans.
Watch out
- There is no free plan.
- Pro includes 100 interview credits monthly.
- Voice responses use eight credits each.
- Video responses use ten credits each.
Who it suits
It is aimed at product, research, customer experience, and marketing teams that want to collect and synthesize customer feedback. It may suit teams needing multilingual interviews or ongoing research tied to customer behavior.
Verdict
unitQ Research combines surveys with asynchronous and ongoing AI interviews, with plan limits based on responses and interview credits. Compare the credit allowance with the interview formats you expect to use before selecting a plan.
Plans and prices
From unitQ Research's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pro | $99 a month | 10,000 survey responses/mo · 100 AI interview credits/mo · additional credits $0.75 each · $99/ mo |
| Team | $449 a month | 50,000 survey responses/mo · 500 AI interview credits/mo · additional credits $0.65 each · $449/ mo |
| Enterprise | Priced on request | Custom survey responses · custom AI interview credits · additional credits $0.60 each · Custom |
The facts
Each one read from unitQ Research's own pages, with the date it was checked.
What it does
- Async participation
- Participants can open a link and complete interviews on their own time without scheduling or facilitation.checked 7 Oct 2026
- Automated analysis
- The product synthesizes themes, sentiment, quotes, and recommendations into reports.checked 7 Oct 2026
- Credit use
- A chat response costs 1 credit, a voice response 8 credits, and a video response 10 credits.checked 7 Oct 2026
- Deployment
- unitQ says it offers an on-premise version to Enterprise customers.checked 7 Oct 2026
- Included features
- All plans include surveys, an AI research assistant, multilingual support, instant AI reports, unlimited users, brand customization, webhooks, embeds, exports, and MCP access.checked 7 Oct 2026
- Integrations
- The unitQ integrations page lists tools and sources including Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores.checked 7 Oct 2026
- Interview formats
- Participants can respond to adaptive interviews by chat, voice, or video.checked 7 Oct 2026
- Languages
- The product supports more than 100 languages.checked 7 Oct 2026
- Ongoing research
- Research can be tied to customer cohorts, behavior, or churn signals and triggered continuously.checked 7 Oct 2026
- Purpose
- unitQ Research runs AI-powered customer interviews at scale and synthesizes insights from them.checked 7 Oct 2026
- Security
- unitQ states that it is SOC 2 Type II and EU GDPR compliant and that its datacenters meet ISO 27001, ISO 27017, and ISO 27018 standards.checked 7 Oct 2026
The company
- Headquarters
- unitQ lists its headquarters at 501 2nd Street, San Francisco, California 94107.checked 7 Oct 2026
- Intended teams
- The product page identifies product, research, customer experience, and marketing teams as audiences for unitQ Research.checked 7 Oct 2026
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