Listen Labs
6.4#3 in conversational ai survey platformsAndroidiOSWebAPI
Visit| Fact | Listen Labs | unitQ Research |
|---|---|---|
| Headquarters | San Francisco, California, United States | unitQ lists its headquarters at 501 2nd Street, San Francisco, California 94107. |
| Integrations | Official documentation describes integrations with Qualtrics, Rally, and Decipher (Forsta), including participant redirects and ID or status syncing. | The unitQ integrations page lists tools and sources including Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores. |
| Languages | Listen’s homepage says its AI moderator supports more than 120 languages. | The product supports more than 100 languages. |
| Security | Listen states it is SOC 2 Type II, GDPR, and CCPA compliant, holds ISO certifications 42001, 27001, and 27701, uses 256-bit encryption, and does not use customer data to train AI models. | unitQ states that it is SOC 2 Type II and EU GDPR compliant and that its datacenters meet ISO 27001, ISO 27017, and ISO 27018 standards. |
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Listen Labs suits consumer insights teams, brand marketers, product managers, UX researchers, agencies, and investors. It is relevant to teams that conduct interviews or analyze multiple studies across a workspace.
It is aimed at product, research, customer experience, and marketing teams that want to collect and synthesize customer feedback. It may suit teams needing multilingual interviews or ongoing research tied to customer behavior.