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TurboBridge

TurboBridge provides reservationless audio conferencing through dial-in numbers, WebCall, and SIP access.

Place
#2 of 26
Score
7.6
TurboBridge's website

What TurboBridge is

TurboBridge provides reservationless audio conferencing through dial-in numbers, WebCall, and SIP access. Hosts can view participants, mute callers, manage Q&A, record calls, lock conferences, and use breakout rooms. Standard conferences support up to 1,000 participants; customers needing more are asked to contact TurboBridge. WebCall uses WebRTC in a supported, up-to-date browser and needs no download or registration, while Safari is required on iOS devices. Businesses can use the API to manage bridges, settings, live conferences, and call detail records in their applications. Security options include participant User IDs, host-set passcodes, entrant alerts, conference locking, caller blocking, and participant removal. SIP participants do not need a TurboBridge subscriber account or SIP registration; encrypted connections are supported using the sips: prefix. The Value plan has no monthly fee, but charges by minute per caller. Flat Rate is $9.95 a month. Usage minutes are counted separately for each participant, so a 10-minute call with five participants counts as 50 usage minutes.

Good

  • Standard conferences support up to 1,000 participants.
  • Hosts can record, lock, and manage calls.
  • WebCall requires no download or registration.
  • SIP access supports encrypted connections.

Watch out

  • Minutes are counted per participant.
  • iOS WebCall requires Safari.
  • No free trial is listed.

Who it suits

TurboBridge suits businesses, government agencies, nonprofits, and conferencing providers that need reservationless audio calls. Its API is also aimed at businesses incorporating conferencing into their applications.

Verdict

TurboBridge offers several ways to join audio conferences and gives hosts a range of call controls. Review the per-caller billing structure and participant limit when choosing a plan.

Plans and prices

From TurboBridge's own pricing page, checked 2 Oct 2001.

All about pricing
PlanPriceWhat it gives you
ValueFreeUSA toll dial-in 1¢/minute · USA toll-free 2¢/minute · WebCall 1¢/minute · Additional rooms free; pay only for minutes · $10 surcharge if monthly invoice charges are under $30, excluding taxes and fees · No monthly fee; usage billed per minute, per caller.
Flat Rate$9.95 a monthOne conference room · USA toll dial-in free, Alaska and Hawaii excluded · USA toll-free 2¢/minute · WebCall free · additional rooms $5/month · Monthly fee paid in advance
Custom Dial-in Number add-on$10 a monthDedicated dial-in number · personalized greeting · optional codeless entry · Additional monthly charge
Value—USA toll dial-in 1¢/minute · USA toll-free 2¢/minute · WebCall 1¢/minute · additional rooms free, pay only for minutes · No monthly fee; usage billed per minute

The facts

Each one read from TurboBridge's own pages, with the date it was checked.

What it does

Account administration
The Account Portal manages multiple bridges, administrators, conference IDs, host PINs, billing, invoices, usage reports and payment methods.checked 14 Oct 2001
API documentation
The API announcement directs developers to api.turbobridge.com for the complete API description.checked 14 Oct 2001
API type
TurboBridge announced a REST-based developer API for managing accounts, bridges, conference controls, access methods, greetings and real-time call-detail records.checked 14 Oct 2001
API use cases
The API release says developers can control mute state, recording, outbound participant calls, supported codecs and conference settings.checked 14 Oct 2001
Breakout rooms
The service allows an unlimited number of breakout or sub-conference rooms during a call.checked 14 Oct 2001
Capacity
The standard conference capacity is up to 1,000 participants; the site asks customers needing more to contact TurboBridge.checked 2 Oct 2001
Conference capacity
A conference bridge supports up to 1,000 participants unless the customer contacts TurboBridge for a larger requirement.checked 14 Oct 2001
Conference controls
Hosts can view participants, mute callers, manage Q&A, record calls, lock conferences, and use breakout rooms.checked 2 Oct 2001
Dial-in coverage
Features include more than 400 local U.S. numbers, more than 100 international numbers, and toll-free access from the United States, Canada and the United Kingdom.checked 14 Oct 2001
Fair-use limit
Flat-rate usage above 50 hours per conference bridge per month can trigger restrictions, termination or a move to per-minute pricing.checked 14 Oct 2001
Global reach
The company says it provides dial-in numbers in more than 60 countries and operates conferencing servers on five continents.checked 14 Oct 2001
Hosted delivery
LinkedIn describes TurboBridge as a hosted infrastructure-as-a-service offering that removes customer hardware and telecommunications upgrade requirements.checked 14 Oct 2001
Integrations
The TurboBridge API lets businesses incorporate conferencing into their applications and manage bridges, settings, live conferences, and call detail records.checked 2 Oct 2001
Intended users
The maker says its service supports businesses, government agencies, nonprofits, and conferencing providers that integrate its technology.checked 2 Oct 2001
Internet quality limitation
The company warns that WebCall or other internet voice connections can experience choppy audio or latency because of public-internet routing.checked 14 Oct 2001

Money

Automatic billing
TurboBridge requires electronic billing with automatic payment to a valid credit card or checking account for its low-price plans.checked 14 Oct 2001

The company

Company founding
TurboBridge launched in 2009.checked 14 Oct 2001
Company headquarters
LinkedIn lists Bethesda, Maryland as headquarters and gives the address 4905 Del Ray Avenue, Suite 300, Bethesda, MD 20814.checked 14 Oct 2001
Company legal name
TurboBridge is the retail brand of Advanced Communications Solutions LLC, a privately held partnership.checked 14 Oct 2001
Company scale
LinkedIn says TurboBridge handles more than 100 million conferencing minutes per month.checked 14 Oct 2001
Company size
LinkedIn lists the company size as 2–10 employees.checked 14 Oct 2001
Founded
2009checked 28 Sep 2001
Headquarters
Bethesda, Maryland, United Stateschecked 28 Sep 2001

Where it runs

GetApp listing
GetApp lists English support, no free trial, a starting price of US$9.95 per month and Prodoscore as the only named integration.checked 14 Oct 2001

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