trACT

What trACT is

trACT is a web-based case management tool for workplace investigations, guiding users from initial intake through a final report. Its process covers investigation planning, evidence collection, analysis and documentation, and reporting, with prompts to help organize each stage. Users can create custom question banks, adjust workflow steps, and move between stages. The product can produce professional summaries and reports, including findings and recommendations, and records actions and documents in audit trails. All plans include secure vault storage, audit trails, summaries, and reports. The maker identifies small to midsize HR teams as a target audience, and also names third-party investigators and compliance officers. Free signup is available without a credit card, followed by a choice of subscription tier; the site does not state a trial duration. A free assessment tool helps users consider whether a complaint meets the threshold for an investigation. The FAQ says there is no limit on case counts, though fees may apply when paid storage allocation is exceeded. Personal information is stored in Canada on AWS infrastructure in Toronto.