TrackLogy
TrackLogy is a post-purchase platform for ecommerce brands, combining shipment tracking, branded pages, customer notifications, and shipment-status responses…
What TrackLogy is
TrackLogy is a post-purchase platform for ecommerce brands, combining shipment tracking, branded pages, customer notifications, and shipment-status responses through an API. It detects carriers from tracking numbers, displays shipment history in a unified feed, and supports issue detection and alerts. TrackLogy says it supports more than 1,200 active providers across 150+ countries and targets status responses in about two minutes, depending on carrier response time. Email and SMS notifications can be triggered by shipment milestones and use branded templates and customer preference controls. A public tracking page is available on all plans; custom domains, brand customization, product recommendations, and review prompts are paid-plan features. Analytics cover carrier on-time performance, transit-time benchmarking, issue rates, WISMO correlations, and scheduled exports. WooCommerce has a native WordPress plugin, and custom platforms can connect through the REST API; the Shopify app is marked as coming soon. The free plan allows 20 shipments per month. Pro costs $9 a month, billed $9/mo or $110/yr, and includes 1,200 shipments per year. The 14-day trial offers 100 shipments and Pro features without a card.
Good
- Free plan includes 20 shipments per month.
- Supports providers across 150+ countries.
- Includes milestone-triggered email and SMS notifications.
- REST API offers webhooks and API-key authentication.
- Pro includes analytics and multi-store support.
Watch out
- Shopify app is marked as coming soon.
- Custom domains and branding are paid-plan features.
- Free plan is limited to 20 shipments per month.
Who it suits
TrackLogy suits ecommerce brands looking to track shipments, notify customers, and provide a branded tracking experience. Its REST API and WooCommerce plugin also serve brands connecting custom or WooCommerce platforms.
Verdict
TrackLogy combines tracking, shipment alerts, and post-purchase pages for ecommerce brands, with a free tier and a 14-day trial. Pro costs $9 a month, while some branding options and the Shopify app are not available on all plans or yet marked as available.
Plans and prices
From TrackLogy's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| 14-Day Free Trial | Free | 100 shipments during trial · all Pro features · cancel anytime · for 14 days · no card needed |
| Free Forever | Free | 20 shipments/month · no credit card · no expiry |
| Pro | $9 a month | 1,200 shipments/yr · automatic shipment tracking · branded tracking page · email, SMS & admin alerts · analytics · multi-store support · full API access · $9/mo · $110/yr · Save 17% |
| Enterprise | Priced on request | 20,000+ shipments/month · everything in Pro · dedicated account manager · custom integrations & API · priority onboarding & SLA · volume-based pricing · Custom |
The facts
Each one read from TrackLogy's own pages, with the date it was checked.
What it does
- Analytics
- Analytics include carrier on-time performance, transit-time benchmarking, issue-rate analysis, WISMO correlation reports, and scheduled exports.checked 30 Sep 2026
- API
- The REST API offers programmatic shipment tracking, real-time webhooks, API-key authentication, and an OpenAPI 3.1 specification.checked 30 Sep 2026
- Audience and support
- TrackLogy describes itself as built for ecommerce brands; Enterprise includes a dedicated account manager and priority onboarding and SLA.checked 30 Sep 2026
- Branded pages
- Custom-domain hosting, brand customization, product recommendations, and review prompts are paid-plan features; a public tracking page is available on all plans.checked 30 Sep 2026
- Carrier coverage
- The site says it supports more than 1,200 active providers across 150+ countries.checked 30 Sep 2026
- Customer notifications
- It supports milestone-triggered email and SMS notifications with customizable branded templates and customer preference controls.checked 30 Sep 2026
- Data protection
- The features page says data is encrypted at rest and in transit.checked 30 Sep 2026
- Integrations
- WooCommerce has a native WordPress plugin, custom platforms can connect through the REST API, and the Shopify app is marked coming soon.checked 30 Sep 2026
- Product
- TrackLogy is a post-purchase platform for ecommerce brands, offering shipment tracking, branded pages, notifications, and shipment status API responses.checked 30 Sep 2026
- Security and service
- Pricing states that all plans include SOC 2 compliant data security, GDPR compliance tools, a 99.9% uptime SLA, and 24/7 monitoring and alerting.checked 30 Sep 2026
- Tracking features
- The platform auto-detects carriers from tracking numbers, provides a unified shipment feed and history, and supports issue detection and alerts.checked 30 Sep 2026
- Tracking speed
- TrackLogy says it targets returning a shipment status in about two minutes, depending on carrier response time.checked 30 Sep 2026
The company
- Company
- The About page says TrackLogy was founded in 2025 in Dover, Delaware; the pricing page identifies it as a product of WINDCODEX INC.checked 30 Sep 2026
- Founded
- 2025checked 28 Sep 2026
- Headquarters
- Dover, Delaware, United Stateschecked 28 Sep 2026
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