TrackLogy

C
C tier on Order Tracking SoftwareScore 6.9 · #12 of 28
Android app
Not listed
Free plan
Yes
Paid plans from
$9/mo
Runs on
api, Web
tracklogy.com
The TrackLogy homepage

Summary

TrackLogy is a post-purchase platform for ecommerce brands, combining shipment tracking, branded pages, customer notifications, and shipment-status responses through an API. It detects carriers from tracking numbers, displays shipment history in a unified feed, and supports issue detection and alerts. TrackLogy says it supports more than 1,200 active providers across 150+ countries and targets status responses in about two minutes, depending on carrier response time. Email and SMS notifications can be triggered by shipment milestones and use branded templates and customer preference controls. A public tracking page is available on all plans; custom domains, brand customization, product recommendations, and review prompts are paid-plan features. Analytics cover carrier on-time performance, transit-time benchmarking, issue rates, WISMO correlations, and scheduled exports. WooCommerce has a native WordPress plugin, and custom platforms can connect through the REST API; the Shopify app is marked as coming soon. The free plan allows 20 shipments per month. Pro costs 9.00 USD per month, billed $9/mo or $110/yr, and includes 1,200 shipments per year. The 14-day trial offers 100 shipments and Pro features without a card.

Who it is for

TrackLogy suits ecommerce brands looking to track shipments, notify customers, and provide a branded tracking experience. Its REST API and WooCommerce plugin also serve brands connecting custom or WooCommerce platforms.

What is good

  • Free plan includes 20 shipments per month.
  • Supports providers across 150+ countries.
  • Includes milestone-triggered email and SMS notifications.
  • REST API offers webhooks and API-key authentication.
  • Pro includes analytics and multi-store support.

What to know first

  • Shopify app is marked as coming soon.
  • Custom domains and branding are paid-plan features.
  • Free plan is limited to 20 shipments per month.

Verdict

TrackLogy combines tracking, shipment alerts, and post-purchase pages for ecommerce brands, with a free tier and a 14-day trial. Pro costs 9.00 USD per month, while some branding options and the Shopify app are not available on all plans or yet marked as available.

TrackLogy plans and pricing

All plans
Free Forever Free 20 shipments/month · no credit card · no expiry tracklogy.com · 30 Sept 2026
14-Day Free Trial Free for 14 days · no card needed 100 shipments during trial · all Pro features · cancel anytime tracklogy.com · 30 Sept 2026
Pro $9/mo $9/mo · $110/yr · Save 17% 1,200 shipments/yr · automatic shipment tracking · branded tracking page · email, SMS & admin alerts · analytics · multi-store support · full API access tracklogy.com · 30 Sept 2026
Enterprise Not published Custom 20,000+ shipments/month · everything in Pro · dedicated account manager · custom integrations & API · priority onboarding & SLA · volume-based pricing tracklogy.com · 30 Sept 2026

Compared on order tracking software

Free plan
Yestracklogy.com
Paid from
$9/motracklogy.com
Branded tracking page
Yestracklogy.com
Shipment notifications
Yestracklogy.com
SMS notifications
Yestracklogy.com
Delivery estimates
Yestracklogy.com
Custom tracking domain
Yestracklogy.com
API access
Yestracklogy.com

Facts

Product
TrackLogy is a post-purchase platform for ecommerce brands, offering shipment tracking, branded pages, notifications, and shipment status API responses.tracklogy.com · 30 Sept 2026
Carrier coverage
The site says it supports more than 1,200 active providers across 150+ countries.tracklogy.com · 30 Sept 2026
Tracking speed
TrackLogy says it targets returning a shipment status in about two minutes, depending on carrier response time.tracklogy.com · 30 Sept 2026
Tracking features
The platform auto-detects carriers from tracking numbers, provides a unified shipment feed and history, and supports issue detection and alerts.tracklogy.com · 30 Sept 2026
Customer notifications
It supports milestone-triggered email and SMS notifications with customizable branded templates and customer preference controls.tracklogy.com · 30 Sept 2026
Branded pages
Custom-domain hosting, brand customization, product recommendations, and review prompts are paid-plan features; a public tracking page is available on all plans.tracklogy.com · 30 Sept 2026
Analytics
Analytics include carrier on-time performance, transit-time benchmarking, issue-rate analysis, WISMO correlation reports, and scheduled exports.tracklogy.com · 30 Sept 2026
Integrations
WooCommerce has a native WordPress plugin, custom platforms can connect through the REST API, and the Shopify app is marked coming soon.tracklogy.com · 30 Sept 2026
API
The REST API offers programmatic shipment tracking, real-time webhooks, API-key authentication, and an OpenAPI 3.1 specification.tracklogy.com · 30 Sept 2026
Security and service
Pricing states that all plans include SOC 2 compliant data security, GDPR compliance tools, a 99.9% uptime SLA, and 24/7 monitoring and alerting.tracklogy.com · 30 Sept 2026
Data protection
The features page says data is encrypted at rest and in transit.tracklogy.com · 30 Sept 2026
Audience and support
TrackLogy describes itself as built for ecommerce brands; Enterprise includes a dedicated account manager and priority onboarding and SLA.tracklogy.com · 30 Sept 2026
Company
The About page says TrackLogy was founded in 2025 in Dover, Delaware; the pricing page identifies it as a product of WINDCODEX INC.tracklogy.com · 30 Sept 2026

Company

Founded
2025tracklogy.com · 28 Sept 2026
Headquarters
Dover, Delaware, United Statestracklogy.com · 28 Sept 2026

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