Torsion
Torsion is web-based software for garage door professionals and companies.
What Torsion is
Torsion is web-based software for garage door professionals and companies. Its AI receptionist answers calls 24/7, asks diagnostic questions, creates leads, and texts the team. Businesses can create jobs, assign technicians, and follow progress through final payment. Customer and door records store service histories, including door size, spring type, opener model, panels, and tracks. A preloaded parts pricebook supports one-tap good, better, and best estimates. Drag-and-drop scheduling includes technician proximity views and automatic dispatch notifications. Spring-cycle tracking alerts businesses when a spring approaches end of life. Lead management, estimates, parts inventory, technician dispatch, payment processing, and a technician mobile app are included. Torsion offers Starter at $49/mo, Growth at $99/mo, and Pro at $179/mo, with a 14-day trial, no credit card required, cancellation anytime, no annual contracts, and no per-technician fees. Reporting and QuickBooks integration are marked “Coming Soon.”
Good
- AI receptionist answers calls 24/7
- Job tracking continues through final payment
- Door records store detailed service histories
- Drag-and-drop scheduling with proximity views
- Spring-cycle alerts support maintenance planning
Watch out
- No free plan
- Reporting is marked “Coming Soon”
- QuickBooks integration is marked “Coming Soon”
- Starter AI answering is limited to 100 calls monthly
Who it suits
It suits garage door businesses managing calls, jobs, technicians, customers, estimates, and payments. The plans cover teams from one to 15 technicians.
Verdict
Torsion combines garage-door-specific records, estimating, dispatch, and AI call handling in one web service. Its paid plans and forthcoming reporting and QuickBooks features should be considered before choosing it.
Plans and prices
From Torsion's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $49 a month | 1-2 technicians · AI phone answering (100 calls/mo) · Job management · Customer CRM · Basic pricebook · SMS notifications · $49/mo |
| Growth | $99 a month | 3-5 technicians · AI phone answering (300 calls/mo) · Full pricebook with good/better/best · Door & opener inventory tracking · Estimates & invoicing · Spring life tracking · Priority support · $99/mo |
| Pro | $179 a month | 6-15 technicians · AI phone answering (unlimited) · Multi-location support · Advanced reporting · API access · Dedicated account manager · Custom pricebook setup · $179/mo |
The facts
Each one read from Torsion's own pages, with the date it was checked.
What it does
- AI call answering
- Its AI receptionist answers calls 24/7, asks garage door diagnostic questions, creates leads, and texts the team.checked 3 Oct 2026
- Contracts and pricing
- Torsion says it has no annual contracts and no per-technician fees.checked 3 Oct 2026
- Customer and door records
- Torsion keeps service histories with details such as door size, spring type, opener model, panels, and tracks.checked 3 Oct 2026
- Dispatch and scheduling
- Torsion offers drag-and-drop scheduling, technician proximity views, and automatic dispatch notifications.checked 3 Oct 2026
- Job management
- The product lets businesses create jobs, assign technicians, and track progress through final payment.checked 3 Oct 2026
- QuickBooks integration
- The homepage lists QuickBooks Sync as launching April 2026, and the pricing comparison labels QuickBooks integration “Coming Soon.”checked 3 Oct 2026
- Reporting availability
- The features page labels reporting as “Coming Soon.”checked 3 Oct 2026
- Spring life tracking
- The product tracks spring cycles and alerts the business when a spring approaches end of life.checked 3 Oct 2026
- Who it serves
- Torsion describes itself as software built for garage door professionals and companies.checked 3 Oct 2026
The company
- Company information
- The About page says the company is building software it wished existed when it ran a garage door company and says more is coming soon.checked 3 Oct 2026
Money
- Estimates and pricebook
- Its preloaded garage door parts pricebook supports one-tap good, better, best estimates.checked 3 Oct 2026
- Trial and cancellation
- Torsion says the first 14 days are free, no credit card is required, and customers can cancel anytime.checked 3 Oct 2026
