Toku Contact Centre
The facts below are what the maker publishes about Toku Contact Centre, checked and dated. Our editors have not written about it yet.
Plans and prices
From Toku Contact Centre's own pricing page, checked 10 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Toku Contact Centre | Priced on request | Bespoke enterprise solution · demo and quote by enquiry |
The facts
Each one read from Toku Contact Centre's own pages, with the date it was checked.
What it does
- AI
- Toku says its AI solutions are tuned for APAC languages and can help agents and supervisors gain operational insights.checked 10 Oct 2026
- Audience
- Toku describes the product as a bespoke contact centre solution built for enterprises.checked 10 Oct 2026
- Call tools
- Agents can make and receive calls, record and transfer calls, and use sentiment analysis.checked 10 Oct 2026
- Channels
- The product page lists calls, SMS, WhatsApp, in-app channels, email, and webchat.checked 10 Oct 2026
- CRM integration
- The page describes Salesforce integration, including CRM-synced customer updates and calling, recording, notes, transfers, and post-call surveys within the CRM.checked 10 Oct 2026
- Enterprise setup
- The product page asks prospective customers for their operating countries, CRM, and expected number of agents, and invites them to schedule a demo.checked 10 Oct 2026
- Operations
- The central admin view supports agent and call-flow management, real-time productivity reports, and live-call and recording monitoring.checked 10 Oct 2026
- Purpose
- A cloud-based contact centre for orchestrating customer interactions across channels, designed to improve agent efficiency and customer experience.checked 10 Oct 2026
- Regional reach
- Toku states that the service offers virtual numbers in more than 120 countries and low latency in APAC.checked 10 Oct 2026
- Routing
- Administrators can configure call routing, distribution, and agent status from the platform.checked 10 Oct 2026
- Support
- Toku advertises 24/7 consolidated support for the platform and network.checked 10 Oct 2026
The company
- Founded
- Toku says it was founded in 2018.checked 10 Oct 2026
- Headquarters
- Toku identifies Singapore as its headquarters.checked 10 Oct 2026
Where it runs
- In-app voice
- The contact centre can be extended with an SDK for inbound and outbound VoIP calls inside a customer’s app.checked 10 Oct 2026
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