telli
telli is an AI voice platform for agents handling customer calls in sales, support, and operations.
What telli is
telli is an AI voice platform for agents handling customer calls in sales, support, and operations. Its no-code telli Studio lets users adjust agent conversations using natural text, and agents can use uploaded documents and FAQs to answer questions. The platform names Salesforce and HubSpot integrations and says other CRMs can connect natively or through an API. Customers can use telli phone numbers or bring their own through SIP trunking. Call tools include live monitoring, smart dialing, analytics, call outcomes, recordings, and transcripts. The company says agents can scale from one to thousands of parallel calls without changes to people or infrastructure. Use cases include lead qualification, appointment scheduling, payment collection, and customer support; routine support calls can be resolved while complex cases are handed to a specialist with a conversation summary. The site describes deployment in 20+ languages and also refers to agents in 30+ languages. Pricing is on request; the site offers a demo and a free trial link.
Good
- No-code agent editing through telli Studio.
- Agents can use uploaded documents and FAQs.
- Supports telli numbers or customer phone numbers via SIP.
- Complex support cases can transfer with a conversation summary.
Watch out
- Pricing is available on request.
- The site gives both 20+ and 30+ language descriptions.
Who it suits
telli suits organizations using voice agents for sales, operations, or customer service calls. It may fit teams that need CRM connections, call monitoring, or a handoff to a specialist for complex support cases.
Verdict
telli combines voice-agent configuration with call operations and CRM connections for sales, operations, and support. Visitors need to request pricing, and the site presents language coverage in two different ways.
The facts
Each one read from telli's own pages, with the date it was checked.
What it does
- Agent builder
- telli Studio is a no-code agent builder for changing and improving conversations with natural text.checked 3 Oct 2026
- Call operations
- The platform includes live call monitoring, smart dialing, analytics, call outcomes, recordings and transcripts.checked 2 Oct 2026
- Call volume
- The homepage says agents can scale from 1 to thousands of parallel calls.checked 3 Oct 2026
- CRM integrations
- The homepage names Salesforce and HubSpot integrations and says telli can connect to any CRM natively or via API.checked 3 Oct 2026
- Customer data
- The customer-support page says data is encrypted, access is controlled, and processes are audited regularly.checked 3 Oct 2026
- Getting started
- The documentation guides users through configuring phone numbers and dialing windows, building an agent, and monitoring its performance.checked 2 Oct 2026
- Integrations
- The homepage names Salesforce and HubSpot and says other CRMs can connect natively or via API.checked 2 Oct 2026
- Knowledge base
- Users can upload documents and FAQs so agents can answer customer questions.checked 3 Oct 2026
- Languages
- The homepage says agents can be deployed in 30+ languages with local accents and cultural context.checked 3 Oct 2026
- Monitoring and analytics
- The platform lists live call monitoring, real-time dashboards, call outcomes, recordings, and transcripts.checked 3 Oct 2026
- Phone setup
- Customers can use telli phone numbers or bring their own through SIP trunking.checked 2 Oct 2026
- Pricing availability
- The opened homepage offers a demo and a “Try for free” link but does not show plan prices.checked 2 Oct 2026
- Product
- telli describes itself as an AI voice platform for handling customer calls across sales, support, and operations.checked 3 Oct 2026
- Sales process
- The homepage invites visitors to book a demo and a free discovery call.checked 3 Oct 2026
- Scale
- The homepage says agents can scale from 1 to thousands of parallel calls without people or infrastructure changes.checked 2 Oct 2026
- Security
- The homepage displays GDPR, HIPAA, EU AI Act and SOC 2 compliance badges and an EU-hosted badge.checked 2 Oct 2026
- Security and compliance
- The site displays GDPR, HIPAA, EU AI Act, SOC 2, and EU-hosting badges.checked 3 Oct 2026
- Support use
- For customer support, telli says it can resolve routine calls and warm-transfer more complex cases to a specialist with a conversation summary.checked 3 Oct 2026
- Telephony
- Customers can use telli phone numbers or bring their own via SIP trunking.checked 3 Oct 2026
- Use cases
- telli presents sales, operations and customer service as use cases, including lead qualification, appointment scheduling, payment collection and support.checked 2 Oct 2026
The company
- Company
- The maker is telli technologies GmbH, whose imprint lists its address in Berlin, Germany.checked 2 Oct 2026
- Headquarters
- Berlin, Germanychecked 28 Sep 2026
Alternatives to telli
- 1
SoundHound
Free planAndroidiOSWebAPI8.1$5.99 one-time - 2
Guzli
Free planOpen sourceWebAPIExtension7.9From $29.99 a month - 3
Yellow.ai
Free planAndroidiOSWebAPI7.8Free plan - 4
ElevenLabs
Free planWebAPI7.6From $6 a month - 5
Retell AI
Free planWebAPISelf-hosted6.9Free plan - 6
Ada
AndroidiOSWebAPI6.7