TapHTML
The facts below are what the maker publishes about TapHTML, checked and dated. Our editors have not written about it yet.
Plans and prices
From TapHTML's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | Free widget; no further limits stated |
The facts
Each one read from TapHTML's own pages, with the date it was checked.
What it does
- Audience
- The Firefox listing describes the extension as intended for website owners and support teams managing visitor conversations.checked 12 Oct 2026
- Customization
- The dashboard lets users customize widget branding, colors, status text, messages, and input controls.checked 12 Oct 2026
- Data handling
- The privacy policy says Oracle hosts core infrastructure in Mumbai, while Cloudflare provides CDN and security services.checked 12 Oct 2026
- Data practices
- TapHTML says it does not track visitors, sell user metrics, enable tracking cookies, or use data for targeted advertising.checked 12 Oct 2026
- Email replies
- Users can reply to visitors by email through Gmail, with the reply also shown in the chat conversation.checked 12 Oct 2026
- Gmail access
- The privacy policy says Gmail integration uses send permission and TapHTML does not access, read, or monitor existing inbox emails.checked 12 Oct 2026
- Gmail permissions
- The privacy policy says Gmail connection is used to send visitor replies and does not access, read, or monitor the user’s inbox.checked 12 Oct 2026
- Hosting location
- The privacy policy names Oracle as its primary VPS and database host in Mumbai, India, and Cloudflare for CDN and security.checked 12 Oct 2026
- Installation
- The widget is installed by adding a script tag with a widget ID to a website’s HTML.checked 12 Oct 2026
- Notifications
- New visitor messages can trigger alerts through Slack, Discord, Telegram, or web push.checked 12 Oct 2026
- Open source
- TapHTML says its code is public under the MIT License and the application can be self-hosted on local infrastructure.checked 12 Oct 2026
- Open source and hosting
- TapHTML says its code is public under the MIT License and the application can be self-hosted on local infrastructure.checked 12 Oct 2026
- Privacy
- TapHTML says it does not track visitors, sell user metrics, or enable tracking cookies, and stores chat histories and media assets on its VPS.checked 12 Oct 2026
- Product
- TapHTML is a customer communication platform built around an embeddable live chat widget.checked 12 Oct 2026
- Security
- The privacy policy says TapHTML uses secure database configurations and other industry-standard measures to protect data from unauthorized access.checked 12 Oct 2026
- Security and retention
- TapHTML says it uses secure database configurations and retains account data and chat history only as long as necessary to provide the service.checked 12 Oct 2026
- Target users
- The site presents TapHTML for website owners who want to manage visitor chats, teams, and notifications.checked 12 Oct 2026
Where it runs
- Browser extensions
- Chrome and Firefox extensions let support teams manage chats from a browser sidebar.checked 12 Oct 2026
- Installable app
- The dashboard is installable as a desktop or mobile app directly from a browser.checked 12 Oct 2026
- Web app
- The dashboard is installable as a desktop or mobile progressive web app from the browser.checked 12 Oct 2026
The company
- Team management
- The dashboard lets users add, edit, or delete team members.checked 12 Oct 2026
- Teams
- Workspace owners can add, edit, or delete team members from the dashboard.checked 12 Oct 2026
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