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Freshchat vs TapHTML

Freshchat logo

Freshchat

8.8#2 in live chat softwareFrom $19 a month
Free planAndroidiOSWebAPI
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TapHTML

6.3#85 in live chat softwareFree plan
Free planWebExtensionSelf-hosted
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What both publish

FactFreshchatTapHTML
SecurityStandalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications.The privacy policy says TapHTML uses secure database configurations and other industry-standard measures to protect data from unauthorized access.

Freshchat plans

  • FreeFree
  • Growth$19 a month
  • Pro$49 a month
  • Enterprise$79 a month

TapHTML plans

  • FreeFree

Pick Freshchat if…

Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.

Pick TapHTML if…

You want what its maker publishes above — check its page for the details.

Charts they share