
Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | Freshchat | TapHTML |
|---|---|---|
| Security | Standalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications. | The privacy policy says TapHTML uses secure database configurations and other industry-standard measures to protect data from unauthorized access. |
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
You want what its maker publishes above — check its page for the details.